Business Analyst

Who We Are Catholic Charities has been transforming lives since 1920 by providing compassionate and high-quality social services to those in need. With over 100 years of service, we have continually evolved to address the unmet needs of individuals and families facing hardship. We serve people of all faiths across the ten counties of southeastern Wisconsin, ensuring access to services that foster dignity and long‑term well‑being. We take pride in being named a Top Workplace by the Milwaukee Journal Sentinel multiple years (2016‑2018, 2020‑2026). Join a team of professionals who are committed to making a measurable difference in the lives of those we serve. What will you do as a Business Analyst? You will be responsible for the over management of programmatic database(s), providing analysis, reporting, and evaluation of that data. You will work collaboratively with the Management team to identify data needs and solutions. The Analyst will also: Develop and maintain consistent agency‑wide data standards by creating procedures and tools that support accurate and uniform data entry, documentation, and reporting, while conducting regular audits of data systems to verify quality, resolve discrepancies, and ensure compliance with internal and external requirements. Develop, refine, and maintain dashboards, scorecards, and other visualization tools that present agency data in a clear and accessible format. Manage all credentialing activities, including compiling, submitting, tracking, and maintaining provider applications and records with all required payers and credentialing bodies. Evaluate program outcomes by measuring performance against established benchmarks and key performance indicators (KPIs). Provide training, guidance, and documentation to ensure staff and Program Directors understanding of credentialing requirements, data processes, and operational procedures. Benefits Competitive health, dental and vision insurance 403(b) retirement with a 2% match and 4% annual contribution Generous PTO structure and 11 paid holidays Ongoing training and professional development Business casual dress every day and casual Fridays Requirements A Bachelor’s Degree in Information System, Business Administration, Finance, or related field required Two or more years’ experience with SQL databases and/or EHR systems Prior experience with Power BI or similar reporting tools strongly preferred Prior experience in a non‑profit or social service environment is a plus Why Should I Apply? Join a mission‑driven organization where your data and credentialing expertise directly supports high‑quality, compassionate services for the community. In this role, you’ll have the opportunity to shape agency‑wide data practices, build meaningful insights for leadership, and ensure clinicians are fully credentialed to deliver care without barriers. If you enjoy combining analytical work with operational impact in a collaborative, values‑centered environment, this role offers both a challenge and an opportunity to make a positive impact to the communities we serve in southeastern Wisconsin. Catholic Charities of the Archdiocese of Milwaukee is an Equal Opportunity/Affirmative Action Employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Catholic Charities of the Archdiocese of Milwaukee also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. #J-18808-Ljbffr Milwaukee Succeeds