Vice President of Human Resources

Vice President of Human ResourcesJob DescriptionAuthenticx is a fast-growing, venture-backed, enterprise AI company transforming healthcare through conversation intelligence. We help healthcare organizations uncover insights hidden in millions of customer interactions to improve patient, member, and business outcomes.We are looking for a strategic, people-first Vice President of Human Resources who is equally comfortable setting direction and rolling up their sleeves to execute. As we scale, this leader will build and refine our culture, leadership, and talent practices while actively driving day-to-day HR initiatives. You’ll partner closely with the executive team to create an exceptional employee experience and ensure our people strategy supports business growth, innovation, and operational excellence.Position SummaryThe VP of HR will lead all aspects of the people function, including talent strategy, employee experience, leadership development, performance management, compensation, organizational design, HR operations, compliance, and culture initiatives. Authenticx operates in a regulated healthcare environment, processes sensitive data at scale, and serves enterprise healthcare clients with high compliance expectations. The VP of HR must understand the stakes of that context and maintain the people programs, policies, and practices that support it.The ideal candidate is a proven operator who builds with what is available, makes decisions with incomplete information, and holds the organization accountable without being asked to do so.This is a high-trust, high-autonomy role. The VP of HR will be expected to bring recommendations, not just questions, to the leadership team. They will handle difficult conversations at every level of the organization with candor and care.ResponsibilitiesServe as a member of the leadership team, owning people strategy with the same accountability that functional leaders own their domains Oversee HR operations, technology, and people analytics, ensuring policies, systems, and data integrity scale with the business and drive operational efficiencyBuild and scale HR programs, processes, and infrastructure to support continued company growthLead workforce planning and organizational design initiatives across departmentsPartner with Talent Acquisition function to develop and align on hiring strategies that attract top AI, SaaS, and healthcare technology talentPartner with leaders and managers to strengthen performance management, employee engagement, leadership development, succession planning and organizational change capabilities across the businessOwn the employee experience from offer acceptance through offboarding, with particular attention to how culture scales as the company grows and the workforce becomes more distributedDesign andadministercompetitive compensation, benefits, and total rewards programs that reflect our scale, market position, and the expectations of enterprise-grade talentEnsure compliance with employment laws and HR best practices across multiple statesFoster a culture of accountability, transparency, collaboration, and continuous learningLead, develop, and hold accountablea small but growing HR team including HR Operations and a dedicated Talent Acquisition function; the VP is a working leader, notjusta delegating one, and must be comfortable contributing individually while building team capacity over timeWhat We’re Looking For:Based in Indianapolis,this role works a hybrid schedule with regular in-office presence because visibility and relationship-building are part of the jobComfortable working inside an AI-native company; expected to use and advocate for AI-enabled HR tools and to distinguish between technology that creates real efficiency and technology that adds noise10+ years of progressive HR leadership experience, including senior leadership roles in high-growth SaaS or technology organizationsDemonstrated ability tooperateat all altitudes: engaging credibly with theleadershipteam on strategy and stepping directly into employee-level conversations without treating either as beneath the roleProventrack recordof handling difficult conversations directly, including performance, compensation, and organizational change; candidates who avoid conflict or soften feedback to the point of inaction are not a fit for this cultureExperienceoperatingas a peer to, notjusta support function for, theleadershipteam; brings a point of view, defends it, and changes course when presented with better informationStrong business and operational acumen with the ability to align people strategies to company goalsData-driven mindset with experienceleveragingmetrics and insights to guide decisionsSolid working knowledge of multi-state employment law and compliance;Authenticxhas team members across multiplestatesand the VP is accountable for staying current without being promptedThrives in ambiguity, moves with urgency, and holds themselves to the same standard of accountability they hold othersWhat Success Looks LikeEmployees feel connected to the mission, supported in their growth, and energized by the cultureLeaders are equipped to effectively manage, coach, and scale high-performing teamsHR processes and systems scale proactively with business growthThe company continues to attract andretainexceptional talentPeople strategies directly support operational excellence and long-term business outcomesTheleadershipteam receivesproactive HR recommendations, not reactive status updates