Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier 2 Service Desk Specialist: Windows & 365 Expert

Viridien

Viridien in Houston is seeking a Service Desk Support Specialist to deliver Tier 2 technical support across end-user devices, enterprise apps, and hybrid infrastructure. You will troubleshoot Windows endpoints, support Microsoft 365 services, and resolve identity issues to keep users productive. The role emphasizes strong customer service, documentation, and collaboration with IT ops. Candidates should have 2–4 years in similar roles, with hands-on AD, Azure AD, VPN, and on-prem services #J-18808-Ljbffr Viridien

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Tier 2 Service Desk Specialist: Windows & 365 Expert in Houston, TX vacancy
  • Viridien is seeking a Service Desk Support Specialist to provide Tier 2 support for end-user devices, enterprise apps, and hybrid infrastructure in Houston. You will troubleshoot Windows endpoints, support Microsoft 365 services, and manage identity-related issues. Ideal... 
    Windows

    Viridiengroup

    Houston, TX
    1 day ago
  •  ...IT Support Analyst to join a growing tech team. You will focus on Windows 11, Microsoft 365, endpoint management, and AI-powered workplace tools, delivering expert Tier 2 support in a professional services setting. The role covers on-site and remote support for desktops,... 
    Windows
    Remote work

    Ledgent Technology

    Houston, TX
    1 day ago
  • The Service Desk Support Specialist is responsible for providing Tier 2 technical support across end‑user devices, enterprise applications...  ...Troubleshoot simple and complex Windows desktop, laptop, and mobile device issues Support Microsoft 365 services, including: Outlook and... 
    Windows
    Remote work

    CGG Services SAS

    Houston, TX
    1 day ago
  •  ...Houston office. This role is responsible for providing Tier 1 and Tier 2 support, resolving IT issues, and managing support tickets...  ...over a year of experience in IT support, proficiency in Windows OS and Microsoft 365, and excellent communication skills. This is a full-... 
    Windows
    Full time
    Work at office

    Sungrow Power Supply Co., Ltd.

    Houston, TX
    4 days ago
  •  ...and subject matter experts. A sense of...  ...received through the Service Desk ticketing queue Provide...  ...Microsoft 365 and LAN/WAN connectivity...  ...The Service Desk Specialist position follows the...  ...); at least 2 years’ recent Service...  ...clients, including Windows Server, Microsoft... 
    Windows
    Work at office
    Local area
    Remote work
    Weekend work
    Afternoon shift

    XPERTECHS

    Bellaire, TX
    5 days ago
  •  ...funds and financial services firms the...  ...with purpose. As a Tier 1 IT Support Engineer...  ..., and Service Desk teams supporting...  ...in a Windows based environment...  ...What You'll Bring 2-3 years of previous...  ...systems is required Expert level knowledge...  ...with Microsoft 365 Entra ID... 
    Windows
    Work at office
    Local area
    Immediate start
    Remote work
    Relocation package
    Flexible hours

    Siepe

    Houston, TX
    3 days ago
  •  ...motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first...  ...Process Flow to determine Tier 2 handoffs  ~ Document all...  ...Experience  ~ Basic knowledge of Windows OS, Office 365, remote support tools  ~ Experience... 
    Windows
    Work at office
    Remote work

    Avatar Managed Services

    Houston, TX
    21 days ago
  •  ...motivated and customer-focused Tier 1 IT Support Engineer to join our Service Desk team. This role serves as the first...  ...Process Flow to determine Tier 2 handoffs  ~ Document all...  ...Experience  ~ Basic knowledge of Windows OS, Office 365, remote support tools  ~ Experience... 
    Windows
    Work at office
    Remote work
    Shift work

    Avatar Managed Services

    Houston, TX
    21 days ago
  •  ...international managed IT services provider...  ...all sizes. Our LIVE Desk is the heartbeat of...  ...experienced, motivated Tier 3 Support Engineer...  ...from  tiers 1 and 2   ~ Diagnose root...  ...troubleshoot Microsoft 365 environments...  ...working knowledge of Windows 10/11, Windows Server... 
    Windows
    Live in
    Remote work

    Ergos Technology Partners SAL Offshore

    Houston, TX
    3 days ago
  •  ...basic troubleshooting for:Windows desktops and laptopsMicrosoft 365 applications (Outlook...  ...document incidents, service requests, and...  ...Resolve issues within Tier 1 scope and escalate to Tier 2/3 teams when required...  ...closely with IT service desk, infrastructure, and operations... 
    Windows

    Seatrium

    Houston, TX
    6 days ago
  •  ...and troubleshooting with Windows 10 / Windows 11....  ...required to complete a Service Desk ticket for all activity...  ...equivalent work experience. ~2-3 years of experience in...  ...Escalate unresolved issues to Tier 3 support. ~ Maintain...  ...knowledge of Microsoft 365, specifically with... 
    Windows
    Work experience placement
    Work at office
    Remote work

    PBK

    Houston, TX
    5 days ago
  •  ...technical documents and help desk articles. Ask questions to...  ...diagnostic, troubleshooting on Windows, Android, and other devices...  ...Escalate issues to designated tier 2 staff as necessary. Work Location...  ...Experience: ~ Customer service: 1 year (Preferred)   Ability... 
    Windows
    Full time
    Work at office
    Remote work
    Relocation
    Monday to Friday
    Flexible hours
    Shift work
    1 day per week

    OptiSigns Inc.

    Houston, TX
    15 days ago
  •  ...Houston's leading Managed Service Providers (MSPs) is...  ...customer-focused Level 2 IT Support Engineer to...  ...troubleshoot Microsoft 365 and Google Workspace environments...  ...hardware. Support Windows Server environments,...  ...~3–5 years of IT help desk or technical support experience... 
    Windows
    Full time
    Work at office
    Monday to Friday
    Shift work

    Allierad LLC

    Houston, TX
    2 days ago
  • $35 - $43 per hour

    Tech Support 2 (JN -072026-426816) Houston, Texas Salary: USD35 -...  ...supporting end users in a professional services environment. This role will focus on Windows 11, Microsoft 365, endpoint management,...  ...strong troubleshooting skills, Tier 2 support experience, and exposure... 
    Windows
    Hourly pay
    Contract work
    Work at office
    Remote work

    Ledgent Technology

    Houston, TX
    1 day ago
  • About TheRole The Service Desk Specialist role provides technical support to clients, addressing and resolving desktop hardware, application,...  ...including standard client/server models, network topologies, Windows and Mac OS, network protocols, virtualization, cloud... 
    Windows
    Daily paid
    Full time
    Work at office

    Versatrust

    Houston, TX
    1 day ago
  •  ...Technology is seeking an experienced Level 2 IT Support Technician to join our managed services team. This is not a script-based help desk position. You will take ownership of technical issues involving Microsoft 365, Windows workstations, Windows servers, networks,... 
    Windows
    Local area
    Remote work

    IAG Business Technology

    Houston, TX
    13 days ago
  •  ...POSITION SUMMARY: The IT Service Delivery Manager reports...  ...staff, and routing to Tier 3 resources only when...  ...experience, including at least 2 years in a supervisory...  ...knowledge of: Windows environments, Active Directory...  ..., Entra ID Microsoft 365 and Intune endpoint... 
    Windows

    Nexus Health Systems

    Houston, TX
    1 day ago
  •  ...specializing in R&D, manufacturing, and services for solar, wind, energy storage...  ...office. This role provides Tier 1 and Tier 2 support, resolving basic IT...  ...years of IT support or service desk experience Proficient in Windows OS, Microsoft 365, and common business... 
    Windows
    Full time
    Work experience placement
    Work at office
    Visa sponsorship

    Sungrow Power Supply Co., Ltd.

    Houston, TX
    5 days ago
  •  ...provide both onsite and remote support for employees. You will troubleshoot Windows, Microsoft 365, email, Teams, printers, and network connectivity while delivering a responsive, customer-focused service. The role emphasizes ticket ownership, face-to-face assistance, and... 
    Windows
    Remote work

    Venterra

    Houston, TX
    5 days ago
  •  ...handling desktop and user support for onsite and remote staff. You will manage Windows, 365 apps, email, Teams, printers, devices, and network connectivity with a strong focus on customer service. The role emphasizes ticket ownership, face-to-face support, practical... 
    Windows
    Work at office
    Remote work

    Venterra Realty

    Houston, TX
    3 days ago
  •  ...to join our Identity Security Services team within a global...  ...experience may be considered.2+ years of experience in information...  ...administration, cloud support, service desk support, or a related...  ....Familiarity with Microsoft Windows, Microsoft 365, Active Directory, Microsoft... 
    Windows
    Permanent employment
    Full time
    Local area
    Remote work

    KBR

    Houston, TX
    1 day ago
  •  ...Role: Help Desk Support Location: on-site...  ...with Microsoft and Windows desktop support Laptop...  ...manager: I need tier 2 level analysts. English...  ...experience working in Microsoft 365 environments who can...  ..., Cyber Security Services, etc. We make... 
    Windows
    Contract work
    Work at office

    InterSources

    Houston, TX
    2 days ago
  •  ...to delivering top-notch services through continuous...  ...self-motivated IT Support Specialist to serve as the first point...  ...will have a strong Tier 2/3 support background and...  ..., and Microsoft 365 Manage endpoint configuration...  ...scheduled maintenance windows Systems & Identity Administration... 
    Windows
    Work at office
    Remote work

    Gulf Winds International

    Houston, TX
    2 days ago
  •  ...Group is seeking a mission-minded Service Desk Technician to join our growing...  ...support role troubleshooting Tier I – Tier II tickets or a...  ...experience supporting Microsoft 365 applications  ~ Proven knowledge...  ...Working knowledge of current Windows OS  Ability to undergo and... 
    Windows
    Local area
    Immediate start
    Remote work

    Enable Resource Group LLC

    Houston, TX
    18 days ago
  •  ...is a fast-paced Managed Service Provider (MSP)...  ...through delivery Act as a Tier 3 escalation point for...  ...infrastructure solutions (Windows Server, SQL, VMware) Support...  ...systems (Microsoft 365, Azure, SharePoint) Manage...  ...point for Service Desk and Field teams Maintain... 
    Windows
    Full time
    Work at office
    Remote work
    Shift work

    F1 Technology Group Managed IT Services in Houston

    Houston, TX
    2 days ago
  •  ...Salary :15.00-16.11 Description The Specialist provides excellent set-up services to all guestsand users of the...  ...andtesting of any other equipment used. 2. Responsible for or assists with all...  ...,plant arrangements and interior windows as appropriate. 3. Checks and replenishes... 
    Windows
    Weekend work
    Afternoon shift

    The Chronicle Of Higher Education, Inc.

    Houston, TX
    5 days ago
  •  ...seeking a skilled and motivated IT Service Desk Technician to join our on-site...  ...) Support Microsoft 365 applications including Teams,...  ...ADManager Plus / AD360) Apply Windows updates, patches, and software...  ...REQUIRED QUALIFICATIONS ~2+ years of experience in an IT... 
    Windows
    Afternoon shift

    ORS Nasco

    Houston, TX
    5 days ago
  •  ...Microsoft Office or Microsoft 365 • Mac OS experience -...  .... • Experience with Windows Server 2012-2019...  ...140,000.00-$150,000.00 2 weeks ago Houston, TX...  ...Information Technology Service Desk Manager Houston, TX $14...  ...knowledge in a new way. Experts add insights directly into... 
    Windows
    Full time
    Local area
    Remote work

    jobright.com

    Houston, TX
    4 days ago
  • $93k - $110k

     ...will have the opportunity to have a strong service culture and be motivated by customer...  ...part of the team, you will: Subject matter expert (SME) in separation equipment products &...  ...working knowledge of Microsoft Office and Windows; Electrical troubleshooting.Self-motivated... 
    Windows
    Full time
    Work at office
    Local area
    Remote work

    Alfa Laval

    Houston, TX
    3 days ago
  •  ...Location: Houston Department: Service Desk Reports To: Service...  ...and remote tools for Microsoft 365, Outlook, spam filtering, and...  ...65 Comfortable working with Windows Desktop/Server environments and...  ...IT or equivalent experience ~2+ years of experience in IT... 
    Windows
    Full time
    Temporary work
    Remote work

    Uprite Services

    Houston, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier 2 Service Desk Specialist: Windows & 365 Expert. Be the first to apply!