CSR/Dispatcher
$18 - $23 per hourAir Conditioning Contractors of America (ACCA)
Rockstar Hvac/Plumbing Csr/Dispatcher!
Hey everyone we're on the lookout for a customer service rep/dispatcher to join our team here in Nashville, TN! This is a full-time, on-site role perfect for someone who's organized, loves talking to people, and can keep things running smoothly behind the scenes. You'll be the go-to person for scheduling techs, answering customer calls, and making sure the day flows like clockwork.
A little about the job:
- Coordinate and schedule our plumbing & HVAC technicians
- Dispatch jobs quickly and efficiently
- Chat with customers and keep them updated
- Help with record-keeping and parts/equipment needs
- Work closely with our awesome service team to keep everyone on track
We'd love to find someone who:
- Stays cool under pressure and loves multitasking
- Has great communication and people skills
- Knows their way around scheduling software (ServiceTitan or FieldEdge is a bonus!)
- Has some basic knowledge of HVAC & plumbing (not required but super helpful)
- Brings a positive attitude every day
Location: Nashville, TN
Hours: Full-time, on-site if you're looking to join a fun, fast-paced team where every day is a little different we'd love to hear from you! Compensation: $18.00 - $23.00 per hour
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