Remote IT Help Desk Coordinator (Tier-1 Support)
Golden 1 Credit Union
- Remote job
Golden 1 Credit Union is seeking an IT Help Desk Coordinator to act as the trusted first point of contact for technical support and access requests. You will troubleshoot issues, manage user access with a security-first approach, and deliver timely solutions to support business operations. You will work in a customer-focused environment, handling access management, enterprise-app support, and tier2 hands-on fixes across Windows, macOS, iOS, and banking hardware in a compliant, process-driven #J-18808-Ljbffr Golden 1 Credit Union
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- ...Overview \n The Help Desk Analyst will... ...document, and resolve Tier 1 technical issues... ...\n After-hours support \n \n Critical... ...Teams \n Perform remote troubleshooting using... ...technology and coordinate with OEMs for break... ...established Help Desk/IT Operations...Remote workMonday to FridayShift workAfternoon shift
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