Test Job Template 0707
iCIMS Middleware Test Company
Role Overview As part of the Account Services Department, the Manager will work closely with iCIMS customers to ensure all their needs and expectations are met, focusing on maximizing product usage and renewing accounts. Responsibilities Maintain strong knowledge of ASP systems and quickly master the iRecruiter system to effectively communicate best practices to customers. Possess outstanding interpersonal skills and manage multiple accounts effectively. Identify customer needs and opportunities to add additional products and services. Participate in sales presentations through conference calls, seminars, on-site customer meetings, and client surveys. Collaborate with the iCIMS Marketing team to develop client references, case studies, and testimonials. Proactively contact assigned clients to achieve a 100% renewal rate. Handle escalated customer issues. Qualifications Bachelor’s degree with strong academic track record. Experience with all Microsoft Windows operating systems. Hands‑on user of Microsoft Internet Explorer and related web‑based technologies. Strong interpersonal, verbal, written communication, and presentation skills. Ability to work with minimal supervision or formal structure. Previous experience with client relations and experience in HR systems and/or software project management is a significant plus. #J-18808-Ljbffr iCIMS Middleware Test Company
Vacancy posted 2 days ago
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