Customer Service Representative | Technical Support

Customer Service Representative, Internet/Voice Attentive listener. Problem solver. Tech savvy. Sounds like you? If so, a career as a Customer Service Representative, Internet/Voice, at Spectrum may be right for you. With a passion for solving problems and an eagerness to learn, you can achieve your financial and career goals here. At Spectrum, our connectivity products Spectrum Internet, Mobile, streaming and linear Video, and Voice seamlessly converge to power our customers' digital lives. As a Customer Service Representative, Internet/Voice, you will work from one of our call center locations where you will help optimize the high-speed services for our internet and voice technology, using diagnostic tools and troubleshooting guides to provide efficient resolution. We provide a comprehensive training program to help you become a subject matter expert on our products and services while you create positive experiences for our customers and achieve your financial goals. While six months of customer service experience is preferred, as a member of our team, you'll have the tools and resources needed to build a long and successful career with us. Position details: Full-time Entry-level Paid on-the-job training Hourly Career progression opportunities - earn more as you grow We asked Quinton, Traffic Workforce Analyst: Q Describe a day in the life of a Customer Service Representative. Employee Q&A We asked Christopher, Customer Service Video Repair Rep 3: Q What is your favorite part of your current role? Employee Q&A Back to nav Spectrum