Employee Outreach Manager

  Salary: $65,000-75,000

Morrison Healthcare , a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

This role supports Morrison Healthcare associates by connecting individuals experiencing hardship with internal programs and community-based resources. Support may be provided based on needs assessments, self-referrals, or referrals from leaders and other appropriate partners.

The position helps associates locate resources related to housing, food security, legal assistance, mental health, financial hardship, and other essential needs. It also helps associates navigate Morrison Healthcare and Compass Group support programs, including Headspace and Caring Hearts, while providing a safe, respectful, and confidential environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conduct and analyze needs assessments to understand the social determinants of health affecting associates and identify appropriate internal and community resources.
• Connect associates with available Morrison Healthcare and Compass Group programs, including Headspace for mental health and work-life support and Caring Hearts for eligible emergency assistance.
• Help associates identify community resources related to housing, food assistance, transportation, childcare, eldercare, legal services, financial wellness, mental health care, and other essential needs.
• Serve as a knowledgeable partner and advocate for associates completing applications for assistance, enrolling in eligible benefits, or navigating available support services.
• Coordinate with Caring Hearts and other applicable emergency-assistance resources to help associates understand the application process and obtain support during qualifying circumstances.
• Build and maintain relationships with community organizations and service providers to expand the resources available to associates.
• Partner with department managers, Human Resources, and other appropriate stakeholders to coordinate associate support while maintaining discretion and confidentiality.
• Conduct educational sessions that promote whole-person health and increase awareness of available wellbeing and assistance programs.
• Complete follow-up meetings at appropriate intervals, including 30, 60, and 90 days and one year, to assess continued stability and identify additional support needs.
• Track program participation, outcomes, recurring needs, and opportunities for improvement while protecting associates’ confidential information.
• Perform other duties as assigned.

EDUCATION

Bachelor’s degree required, preferably in health education, social work, public health, human services, or a related field. Master of Social Work or Certified Health and Wellness Coach credential preferred.

EXPERIENCE AND QUALIFICATIONS

• Minimum of two years of related experience; healthcare, community outreach, social services, employee assistance, or resource-navigation experience preferred.
• Demonstrated ability to communicate effectively, both verbally and in writing, with individuals from diverse backgrounds.
• Ability to handle sensitive personal information with discretion, empathy, and professionalism.
• Strong knowledge of—or ability to develop familiarity with—community assistance programs and available health and wellness resources.
• Ability to build productive relationships with associates, operational leaders, Human Resources partners, and community organizations.
• Strong organizational, documentation, follow-up, and problem-solving skills.
• Ability to work independently, manage competing priorities, and perform effectively within time-sensitive situations.

Ability to be onsite and provide occasional support during evenings, nights, and weekends as business and associate needs require.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Associates at Morrison Healthcare are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID:  1577116

Morrison Healthcare 

STACEY MOONEY 

[[req_classification]]