Specialist - Manufacturing Investigations

Job Description HOW MIGHT YOU DEFY IMAGINATION? You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience, and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless‑steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in‑class drug substance manufacturing technologies with embedded Industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon‑neutral company by 2027. Specialist – Manufacturing Investigations What you will do In this vital role, you will be a key member of the team that investigates major deviations in the Amgen North Carolina Biologics Drug Substance Manufacturing plant. You will communicate and interface between the GMP manufacturing teams and stakeholder groups including Process Development, Facilities & Engineering, Automation, EHS, and Quality. This position is responsible for ensuring deviation investigations are successfully conducted and documented while driving improvements in the investigation process. Responsibilities include: Manage major deviation investigations, including assembling investigation teams, leading root cause analysis, developing CAPAs, and documenting all findings in a compliant manner. Drive improvements to the investigation process. Present investigations to regulatory inspectors, internal auditors, and management. Clearly communicate investigation progress to impacted areas and leadership. Coordinate and effectively lead cross‑functional teams through complex investigations, and complete milestones on schedule. Present complex topics to large and small groups at various levels and quickly understand and clearly communicate complex issues. Build effective relationships across functions. Navigate through ambiguity and provide a structured problem‑solving approach. Apply inductive and deductive reasoning in the investigation process. Produce clear and concise technical writing. Use Operational Learning Team strategies to promote open collaboration with staff to maximize investigation findings. Develop tracking tools to ensure on‑time closure and proactive review of deviation investigations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The collaborative investigator we seek has a biologics Drug Substance manufacturing and investigation background with strong cross‑functional project management and communication skills as well as the following qualifications. Basic Qualifications Doctorate degree OR Master’s degree in chemistry, biology, or engineering & 3 years of biotechnology operations experience OR Bachelor’s degree and 5 years of biotechnology operations experience OR Associate’s degree & 10 years of biotechnology operations experience OR High school diploma / GED & 12 years of biotechnology operations experience Preferred Qualifications 5+ years related work experience (manufacturing, process development, or quality assurance) in biotech or pharmaceutical industry with progressively increasing responsibility. Experience with compliance, problem‑solving, simple and complex root cause analysis tools (5‑whys, fishbone, Kepner‑Tregoe Problem Analysis®, Design of Experiment, etc.) critical thinking, project management, and quality systems. Degree in Science or Engineering. Experience leading complex investigations. Experience using Veeva QMS for Deviation investigations and CAPAs. Demonstrated project management ability. Experience presenting to inspectors during regulatory inspections and internal audits. Excellent written and verbal communication skills. Ability to work in a team matrix environment and build relationships with partners. Strong interpersonal skills. What you can expect of us As we work to develop treatments that take care of others, we also care for our teammates’ professional and personal growth and well‑being. The annual base salary range for this opportunity in the U.S. is provided below. Benefits In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save toward retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan. Stock‑based long‑term incentives. Award‑winning time‑off plans and bi‑annual company‑wide shutdowns. Flexible work models, including remote work arrangements where possible. Salary Range

107,545.40 USD – 145,502.60 USD

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr NCBiotech