Installation & Service Manager

INSTALLATION & SERVICE MANAGER (OPERATIONS LEADER)

The Opportunity We are scaling‑quickly and we're looking for a High‑Level Operator to take full ownership of our installation and service division. This is not a maintenance role. This is a Performance‑Driven Leadership Position where you are accountable for results. We have strong demand and a consistent flow of jobs. What we need is someone who can execute, lead and optimize the field operation at a high level. What You’ll Own Full oversight of installation crews and service technicians Job flow execution from post‑sale to completion Scheduling, materials coordination, and job readiness Quality control systems and install standards Customer experience and issue resolution Hiring, training, and upgrading the install team Driving performance across speed, quality and efficiency Who This Is For Proven leader in construction, remodeling or home services Someone who thrives in a results‑driven environment Strong operator who can manage people, processes, and pressure Takes ownership and solves problems without excuses Wants to run and improve a department, not just maintain one. Who this is NOT For (Read Carefully) Do NOT apply if: You need constant supervision or direction Your struggle to manage multiple crews and deadlines You avoid accountability or difficult conversations You tolerate poor quality or inconsistent performance You blame others instead of fixing problems This role is high ownership, urgency, and execution under pressure. KPI‑Based Compensation Structure This is a performance‑based role. Your compensation is directly tied to the results you produce. Base Salary: $70,000 - $90,000 Performance Bonuses: $20,000 - $40,000 Bonus structure tied to key metrics, including: Job completion timelines Install quality / callback rate Crew productivity Customer satisfaction Gross Profit Protection (reduce costly mistakes) High performers will be well above six figures. What Success Looks Like Jobs completed on time, clean, and at a high standard Minimal callbacks and strong customer satisfaction Crews are accountable, efficient and improving An operation that runs smooth, fast, and predictable Final Word We’re not looking for someone to ‘manage jobs.’ We’re looking for someone who owns outcomes and gets results. If you’re that person, apply. #J-18808-Ljbffr bathplanet