Property Manager

Job Description

Job Description

Job Type: Full-time (In-person)

JOB DESCRIPTION & COMPANY OVERVIEW

We are a collective of boutique commercial management companies representing standout Class A and B commercial properties and luxury multifamily developments. With over 300,000 square feet under management, we are seeking a solution-oriented Commercial Property Manager with an entrepreneurial spirit, industry insight, and a collaborative approach to thrive in our dynamic environment.

ROLE RESPONSIBILITIES

Operations & Leadership

• Maintain highly responsive communication, impeccable follow-up, and strict deadline adherence.
• Create, refine, and maintain internal processes, workflows, and operational SOPs.
• Lead property teams to meet departmental performance expectations and targets.
• Focus on accuracy, efficiency, automations, and software/AI integrations.
• Assist in acquiring and onboarding new property management accounts.
• Mobilize marketing strategies and tenant relations events.

Financials & Portfolio Performance

• Help prepare and oversee annual property operating budgets.
• Understand CAM charges, expense projections, and year-end reconciliations.
• Track income, expenses, rent collection, and AP/AR across properties.
• Submit, review, and authorize invoices and payables.
• Review and approve management invoices to property owners.
• Review monthly owners' reports, property financials, and tenancy status.
• Manage security deposit activity, receivables, and approve payables.
• Ensure accurate and timely portfolio report delivery.

Property Management & Maintenance

• Conduct regular site visits, master property dynamics, and initiate property tasks.
• Prioritize and coordinate seasonal tasks and annual inspections (fire, boiler, elevator).
• Perform move-in/out activities, welcome new tenants, and conduct property introductions.
• Trigger tenant default notices and eviction processes (3-Day Notice + 7-Day Cure to Quit).
• Coordinate legal and court filings with general counsel (may require court attendance).
• Oversee and manage field staff work orders, repairs, response times, and close rates.
• Oversee tenant improvement projects and capital expenditures.

Tenant & Client Support

• Respond to tenant requests and inquiries according to internal response-time metrics.
• Resolve maintenance requests meeting internal service resolution metrics.
• Defuse and resolve challenging tenant interactions and grievances smoothly.
• Build professional relationships and establish rapport with current and prospective tenants.
• Oversee tenant communications including notices, newsletters, emails, and presentations.

Prospects, Leasing & Marketing

• Collaborate with the leasing team on lease expirations, renewals, vacancies, and marketing.
• Oversee lease expiration and renewal programs.
• Perform property and unit tours for prospective tenants.
• Prepare leases and guide prospective tenants through the leasing process.
• Establish value-add relationships with local businesses to deliver unique community experiences.

QUALIFICATIONS

Minimum Qualifications:

• Education: High school diploma, GED, or industry-related certification (Bachelor’s degree preferred).
• Experience: 2+ years of experience in Class A & B commercial or multifamily property management.
• Software: Property management software experience with Yardi or Rent Manager (AppFolio preferred).
• Office Skills: Excellent MS Office proficiency (Word, PowerPoint, Excel formulas, PDF conversions, Outlook, OneDrive).
• Tech Literacy: Basic fluency in Google Drive, Dropbox, Adobe, video conferencing (Teams, Zoom, Skype).
• Communication: Excellent written, verbal, and interpersonal customer service skills.
• Financial Skills: Applied basic mathematical and property accounting principles.
• Licensure: Valid driver’s license and current auto insurance.

Preferred Qualifications:

• Education: Bachelor’s degree in Marketing, Business Administration, Finance, Construction Management, or related field.
• Experience: 3+ years in property management with experience in process development and workflow refinement.
• Financial Acumen: High-level accounting principles, AR/AP bookkeeping fluency, and financing/banking fundamentals.
• Project Management: Experience with project software (ClickUp, Trello, Jira, Monday, etc.).

PHYSICAL DEMANDS & WORKING CONDITIONS

• Required to stand, walk, sit, bend, and reach.
• Work-related exposure to seasonal outdoor weather conditions during site visits.
• Occasional need to lift and/or move items over 20 pounds.

PrideStaff can offer you a wide range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

At PrideStaff, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you!

Company Description

PrideStaff can offer you a wide range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.\n\nWith offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.\n\nAt PrideStaff, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you!