Operations Lead - Phoenix

Job Description

Job Description

Description:

• Schedule the delivery of the product to ensure our customer receives it in a timely manner.
• Works in coordination with Regional Branch Manager, service team and the warehouse personnel to fulfill orders and to complete the service program of each customer.
• Responsible of logistics to ship product based on the branch and customer needs.
• Works in coordination with the Customer Service Department to get all orders ready to be picked up or delivered.
• Close out orders in a daily basis in our SAP system.
• Maintain ample levels of inventory to meet delivery and service expectations of all branch customers, this includes purchasing products for the branches.
• Oversee and adjust inventory and stocking levels
• Working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
• Work in a cross functional environment.
• Provide requested branch specific information and provide vital information in a timely manner.
• Monitor and improvement of processes.
• Be available outside regular working hours in case of emergencies within the branch as required.
• Hold safety meetings, security reports, maintain facility per environment, health, and safety standards
• Close out/Scan orders daily in our system.
• OSHA 10 certification preferred.
• Forklift driver experience
• Delivery driver as needed
• Must be able to pass background check for finger printing and badging access to secure sites
• Perform other duties as assigned.

• Must be proficient with MS Office (Word, Excel, and PowerPoint)
• Microsoft Office, CRM (salesforce.com), and ERP (SAP, Other).
• Customer Service tools
• Warehouse operations
• Valid Driver’s license
• Experience with SAP an asset.
• Minimum 2-5 years’ Operations experience within the manufacturing, distribution, and/or service industry.
• Supervisory experience preferred, including that of warehouse associates and drivers.
• Bachelor’s degree or equivalent work experience desired.
• Entrepreneurial motivation and spirit.
• Impeccable ethics
• Basic math skills are needed to be able to figure percentages and to verify figures.
• Interpersonal skills needed to work with team members and provide high level customer satisfaction
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to work in a warehouse environment that is partially indoors and partially outdoors.
• Must be aware of people walking in front of oncoming forklift.
• Safety glasses are required at all times in the production area to protect against dust and particles.
• Closed toe shoes and long pants are required. Sleeveless shirts are prohibited in the warehouse and production areas.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to lift up to 50 pounds.
• Must be able to sit or stand for extended periods of time.
• Must be able to sit at a desk and operate a computer and keyboard with accuracy and efficiency.
• Must be able to stand and reach with hands and arms.
• Must be able to climb ladders and stairs
• Must be able to withstand both hot and cold atmosphere depending on weather conditions.