Hospitality Coordinator

The Hospitality Coordinator serves as a key member of the Workplace Experience team, responsible for front-facing guest engagement and operational support to ensure a seamless, professional office environment. This role involves managing guest interactions, coordinating internal and external events, and providing essential facilities assistance to uphold a positive, productive workplace. Key Responsibilities Greet all personnel and external visitors warmly, ensuring a professional first impression Anticipate and respond to guest needs by understanding in-office services, work areas, and facilities support Provide first-level technology assistance, ensuring audiovisual equipment (computers, phones, microphones, videoconferencing tools) is functional and properly set up for meetings and events Manage communication via Workplace Experience and other relevant inboxes in collaboration with the 24/7 support team, handling inquiries and updates effectively Coordinate and support office logistics such as booking conference rooms, visitor accommodations, ordering taxis, logging minor repairs, print/mail support, HVAC adjustments, access card management, and office supply procurement Protect and maintain confidentiality of sensitive, proprietary, or financial information according to company policies Core Qualifications & Requirements High school diploma or equivalent Minimum of two (2) years’ experience in hospitality, customer service management, or office support roles Previous office front desk, conference center, or facilities management experience preferred Experience in professional service environments, law firms, or corporate offices is a plus but not required Proven ability to foster a welcoming environment and communicate effectively with diverse audiences Strong emotional intelligence (EQ) and adaptability in a fast-paced office setting #J-18808-Ljbffr