Junior Account Manager - Retail Specialty

Junior Account Manager - Retail Specialty

Join Us at Pura—Reimagining Fragrance for the Future

At Pura, we believe life is better when it smells good. Fragrance has the unique power to transform spaces, elevate moods, and create lasting memories. But we know it can do even more. That’s why we’re pioneering the future of fragrance, combining cutting-edge smart home technology with premium, clean scents to create personalized, meaningful experiences in every home.

We’re not just a fragrance company—we’re on a mission to change the way people experience scent. At Pura, we are redefining fragrance as a critical element of design, on par with color, texture, sound, lighting, and furniture. We call this Scent Design —transforming scent from an afterthought into an intentional, skillful component of every space. By blending artistry and science, Pura allows users to design their own “scentscapes” that enhance daily life and craft environments that feel as good as they smell.

Why Join Pura?

Our journey began with two innovators, Richie Stapler and Bruno Lima, and their shared vision of revolutionizing how we experience fragrance. Since then, Pura has grown into a company that sells a fragrance every 3.7 seconds, partnering with iconic brands like Curio, Anthropologie, and Disney. We’ve been recognized as the Fastest Growing Company in Utah, and we are passionate about making scent a core part of life’s most memorable moments.

Your Role at Pura:

We're looking to add a Jr. Retail Account Manager at Pura supporting our independent specialty retail channel, which is crucial to Pura’s success and growth. The ideal candidate is someone who thrives on meeting customer needs, turns complaints into creative solutions, and is passionate about cultivating strong partnerships—both externally with our valued retailers and internally with our cross-functional teams. This person is a quick learner, self-starter, and has a knack for problem-solving. 

You will help us inspire a belief in the power of fragrance to craft and elevate memorable moments for our Owners. This is your chance to make an impact in a high-growth company that’s redefining the way people experience scent.

What You’ll Own:

• Account & Relationship Management:  
  • Manage and build strong relationships with our nationwide sales representatives, acting as a crucial link between them and our customers.
• Order Lifecycle Ownership:  
  • Take charge of the complete customer order process, from accurate placement and continuous tracking to proactive communication and necessary modifications, ensuring every customer experience is transparent and satisfying.
• Retail Strategy:  
  • Assist in the development and execution of our retail strategy, learning how to grow Pura’s physical footprint.
• Brand Partner Collaboration:  
  • Work directly with over 35 incredible fragrance brand partners to help expand their presence in the retail landscape.
• Operational Excellence:  
  • Be responsible for the setup of new retail items, and assist with forecasting and delivery logistics.
• Industry Immersion: 
  • Represent Pura at trade shows, gaining valuable exposure to the retail industry and networking opportunities.

Qualifications:

• Bachelor's degree (required).
• 1-2 years of working experience — but we prioritize passion and potential!
• Excellent organizational skills and the ability to effectively juggle multiple deadlines and priorities.
• Sharp eye for detail, a proactive approach to work, and a quick-learner mindset.
• Strong analytical thinking with a drive to identify the root cause of issues and implement lasting solutions.
• Exceptional written and verbal communication skills.
• Collaborative spirit with experience working across different teams.
• Proficiency with Microsoft Office and G-suite tools.

Pura’s Story

We’re passionate about creating spaces that inspire, elevate, and transform everyday life. We believe scent is more than just a pleasant background—it’s an integral part of Scent Design , transforming homes into meaningful, personalized spaces. Our smart home fragrance diffusers allow users to design their own scent experiences with premium, clean fragrances.

After 10 years of innovation, we’ve been recognized by Inc. and Utah Business as one of the best places to work, and we continue to push the boundaries of technology and fragrance. Join us in our pursuit of reimagining what’s possible with scent design.

Our culture is built on a foundation of innovation, collaboration, inclusivity, and being good humans. We believe in fostering an environment where creativity thrives, empowering each team member to contribute their unique perspectives and skills. Our commitment to sustainability and integrity drives our decisions, ensuring that we not only create exceptional products but also contribute positively to our community and the planet. We celebrate diversity and prioritize open communication, cultivating a supportive atmosphere where everyone feels valued and inspired to push boundaries. Together, we’re not just building a brand—we’re creating a movement that redefines the role of fragrance in our lives.

Join the Pura Team!

We’re looking for individuals who believe in the power of fragrance and technology to transform lives. If you’re ready to be part of a dynamic, fast-growing company at the forefront of an exciting industry, we’d love to hear from you.

Pura provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*All candidates are subject to a background check.