Account Executive

Account Executive

At KLAS, our mission is clear: improve healthcare by amplifying truth through collaboration, insights, and transparency.

As an Account Executive, you are at the forefront of that mission bringing new organizations into the KLAS ecosystem and helping them understand the value of objective, provider-driven insights. This isn't transactional sales. You'll lead consultative, insight-driven conversations with healthcare technology and digital health leaders, connecting their challenges to the data, research, and perspective that can help them improve.

What You'll Do:

• Own the full net-new sales cycle from prospecting and discovery through proposal development, negotiation, and contract close.
• Source and qualify leads through outbound efforts, industry networking, conferences, and inbound inquiries. Collaborate with Marketing to convert MQLs to SQLs using consistent qualification criteria and documented handoff standards.
• Manage and maintain an active pipeline of prospects; consistently report on pipeline health, deal stage progression, and forecast accuracy.
• Engage the Insights Team to refine value propositions, highlight relevant findings, and customize sales materials so that conversations resonate with buyer challenges and strategic goals.
• Negotiate pricing, terms, and conditions with prospective clients while maintaining alignment with KLAS's value proposition.
• Ensure a seamless handoff of newly acquired clients to Engagement Partners for onboarding and long-term relationship management post-contract signature.

What You Bring:

• A strong foundation in B2B consultative sales, with the ability to lead executive-level conversations
• Excellent communication and interpersonal skills, with the ability to build credibility quickly
• A strategic mindset with the ability to connect client pain points to meaningful solutions
• Strong organization and time management across multiple deals and priorities
• A collaborative approach, working effectively with Marketing, Insights, Research, Legal, and Engagement teams

Experience & Education:

• 3–7 years of experience in B2B sales, with healthcare technology, provider, or consulting experience strongly preferred
• Proven track record of meeting or exceeding quota for new business acquisition
• Bachelor's degree required (Business Administration, Healthcare Management, Marketing, or related field preferred)

The salary range for this role starts at $100,000 per year. Final compensation will be determined according to the candidate's relevant experience, skills, and qualifications. We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more. All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology.

Why Join KLAS Research? At KLAS, we are committed to fostering a supportive and inclusive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here's what you can expect:

• Welcoming and supportive team: From day one, you'll be valued and supported in your professional development.
• Investment in new hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy. Hybrid work is defined as three (3) full days expected in-office, Monday - Wednesday.
• Enjoyable work environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch once a month, snack room, and more.
• Inclusive culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
• Core values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.

KLAS' mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience. EOE.