Registrar

Position: Registrar
Location: Long Island City, NY 11102
Shift: Mondays - 10a-6p, Tuesdays: 9:30a-5:30p , Wednesdays - 10a-6p, Thursdays: 9:30a-5:30p, Fridays: 9:30a-5:30p
Duration: 3+ Months


Job Summary:
The Registrar is responsible for the business aspect of the department as well as the patient focused care delivery within the department. Activities include: registration, insurance verification and notification, updating of financial and demographic information, reception and other duties as assigned. Essential Duties and Responsibilities • Greet and direct patients, visitors, and staff. • Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same. • Collects and distributes patient referral information received from affiliated physicians. • Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors. • Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity. • Distributes departmental reading material such as Emergency Department brochure, Health Care Proxy and Patient Bill of Rights. Ensures such documents are readily available. • Registers patients by updating or entering patient demographic, financial information and emergency contact data into the computer system. • Verifies demographic information and insurance coverage by interviewing patient/family member/friend. • According to policy and established procedure generates patients' chart and attaches pertinent information such as Emerg Card, Medicaid threshold and EMS sheet, etc. • According to policy and established procedure reviews discharged patient charts for diagnosis, physician signature, dictation code, menu and appropriate forms for completion. • According to established policy and procedure processes specimens for laboratory(ies) by assuring that specimens are appropriately labeled, forms are competed and identification processes have been followed. • File charts and retrieve old records. • Retrieves completed charts, addressograph plate and all supporting documents from patient treatment area. • Enters data into required computerized system. • Maintains patient recall file. • According to policy and established procedures insured that all papers, forms, etc. are stamped appropriately. • Logs patients on/in to the appropriate registration sheets/logs. Reconcile log books. • Obtains signatures for consent. • Makes clinic appointments. • Other duties as assigned. Shared Duties and Responsibilities Across Department • Greet visitors and answer telephones promptly and courteously. Escort visitors to appropriate area, when necessary. Provide information and make referrals when appropriate. • Answer Call System and refer to appropriate staff. • Maintain a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of the managers. • Transport patients on stretchers or wheelchairs, as required. • Assists in interpreting, as required by current protocols.


Skills:
• 6-9 months of health care experience in order to become familiar with institutional policies and procedures preferred. • Interpersonal skills to effectively communicate and collaborate with other members of the department and patients. • Work requires a high school level of knowledge (graduate or equivalent) in order to prepare reports, keep records and deal effectively with people. • Knowledge of keyboard and basic computer skills. • Ability to set priorities, problem solve, use proper judgment in difficult situations and be flexible. • Sufficient oral and writing skills in the English language in order to communicate effectively.


Education:
High school graduate or GED