Yearlong Product Intern, Senior Care

Job Description

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News, Real Estate, Careers and 360 Reviews.

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We reach millions of people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our “Best” series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations such as Healthcare of Tomorrow .

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We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming and inclusive workplace where everyone is given an opportunity to succeed and contribute to their fullest.

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Your role in helping us shape the future:

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U.S. News empowers everyone to thrive. In this position, you will gain hands-on experience at the intersection of product management, data analysis, and B2B client operations. We are looking for a proactive, detail-oriented full-time intern (1-year term) to support our Senior Care product team. This role is ideal for fresh graduates, graduate students, or early-career professionals (~1 year of experience) aspiring to build a career in digital product management. You will directly assist the Senior Care Product Manager in launching core categories, managing account onboarding for B2B partners, executing data audits, and tracking core product metrics.

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Are you up to the challenge?

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• Manage B2B client onboarding and portfolio maintenance by updating profiles, organizing media assets (photos/videos/content), and responding promptly to inbound account inquiries.
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• Assist product managers with annual Senior Care category launch plans, ticket management in Jira, and day-to-day project tracking.
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• Conduct data audits, data mapping, and dashboard uploads across Google Analytics, Airtable, and internal platforms.
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• Monitor key performance indicators (KPIs) and compile concise reports to identify areas for product and workflow optimization.
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• Collaborate with internal stakeholders across engineering, product, and business operations to optimize site categories.
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• Utilize tools such as Airtable, Google Sheets, MS Office, and Google Analytics to maintain project documentation and operational efficiency.
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You should definitely have:

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• Completion of a Bachelor’s degree in Statistics, Data Science, Business, UX/UI Design, or a related field (this is a full-time, year-long commitment).
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• Strong analytical skills with the ability to navigate complex datasets and derive clear, actionable takeaways.
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• Excellent verbal and written communication skills to deliver data findings to both technical and business stakeholders.
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• Exceptional attention to detail, strong problem-solving capabilities, and the ability to manage multiple priorities simultaneously.
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• A proactive, self-motivated mindset with equal comfort working independently and within cross-functional teams.
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It would be nice if you had:

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• Educational background or professional interest in Senior Care, Healthcare, or Public Health sectors.
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• Familiarity with web analytics tools (Google Analytics, Adobe Analytics).
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• Prior experience with project management platforms like Jira or Airtable.
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What it’s like to work with us: Talent is our best asset! We invest in people with passion and potential who understand U.S. News’ dedication to our consumers.

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• Entrepreneurial, mission-driven culture with core values of quality and integrity
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• Focus on fostering personal and professional growth
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• Competitive benefits including paid vacation time, medical, tuition reimbursement, and training
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• Collaborative Work Environment: Fun, diverse, inclusive, and ambitious co-workers
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Other Job Info:

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• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required.
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• U.S. News & World Report strongly encourages all employees to be fully vaccinated (including boosters).
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• Full-time, 1-year internship.
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• Strong preference for New York or Washington, DC based applicants to work a hybrid schedule in those office locations.
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• The anticipated hourly rate for this position is $18.40 an hour.
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