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Remote Member Experience Advocate

E2E Alignment Healthcare USA, LLC

New York, NY
  • Remote job

Alignment Health is seeking a remote Customer Experience Specialist to serve seniors and individuals with disabilities across the contiguous US. You will own member interactions from start to finish, provide empathetic, accurate information on benefits, eligibility, and services, and document all contact in real time. The role emphasizes first-contact resolution, confidentiality (HIPAA), and continuous coaching to strengthen service skills. #J-18808-Ljbffr E2E Alignment Healthcare USA, LLC

Vacancy posted 2 days ago
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