Epic Instructional Designer Optime/Anesthesia

Job Summary Working closely with technical analysts and operational leaders/staff, this role is responsible for the design, development, and delivery of communication and education for users of Epic (the electronic health record (EHR) used at Denver Health). The Epic Instructional Designer creates and maintains documentation, curriculums, and e-learnings (blended learning, synchronous and asynchronous learning) and anticipates training challenges and opportunities for newly hired employees and existing staff. The role also tests and builds the Epic software training environments. They monitor training program effectiveness, review and evaluate work, prepare and deliver performance reports and propose solutions and interventions to improve user skills. They support the team goal to deliver elegant training solutions that are intuitive, empowering, efficient, sustainable, systems focused, and foundation based. This role mentors newer team members and works under minimal supervision. Documentation, materials maintenance and creation - Analyze need, design, develop, track, evaluate, improve and maintain training curriculums, eLearning modules, curriculums and classes, materials such as job aids, bulletins, and huddle sheets, etc. based on workflow research and analysis, collaboration with stakeholders, and a thorough understanding of the Epic software. Analyze content, target audience, job tasks and learner environment to identify appropriate instructional strategies and modalities. Research system updates in vendor tools to identify education and change management opportunities and risks. Deliver content that meets the needs of a broad spectrum of adult learners. Work with SMEs, analysts and team members to ensure training deliverables are in line with both organization goals and the delivered solutions. Use Learning Management System (LMS) to deliver training and to track and report results. Regularly analyze work to identify opportunities to improve. Support the educational development of best practices.

Project Management - Coordinate and manage timelines, resources, and milestones of assigned projects. Prioritize work between and inside a project. Communicate with Project Managers, team and stakeholders the status of issues, trends, deliverables, end-user concerns, and anticipated milestones on projects. Escalate conflicts, issues and trends, and collaborate on solutions. Escalate unresolved issues and possible solutions to leadership. Lead the analysis and review of project outcomes.

Work tracking and documentation - Use problem/request tracking tools to keep documentation current on all assigned tasks. Complete work status and time allocation documentation.