Senior UX Designer/Researcher (Remote)

Job Title: Senior UX Designer/Researcher (Remote)

Duration (Contract): 9 Months

Client Location: Des Moines, IA 50309

Location Preference: Remote

Job Description:
As a Senior UX Designer/Researcher , you will lead user experience research and design initiatives for enterprise digital modernization projects. This role focuses on user-centered design, usability testing, accessibility, and research-driven design recommendations to create intuitive, accessible, and impactful digital experiences. You will collaborate closely with cross-functional teams to improve user journeys, optimize interfaces, and establish high-quality UX standards across multiple initiatives.

Key Responsibilities:

• Plan, conduct, and analyze UX research to evaluate user needs, workflows, and experiences.

• Facilitate usability testing sessions and translate findings into actionable design improvements.

• Perform heuristic evaluations to identify usability and accessibility gaps.

• Develop user journeys, personas, and experience maps for complex business processes.

• Design wireframes, prototypes, and interactive user experiences using Figma.

• Create and refine information architecture through techniques such as card sorting.

• Ensure all designs align with WCAG accessibility standards and inclusive design principles.

• Collaborate with architects, product owners, stakeholders, and technical teams to drive UX initiatives.

• Provide data-driven design recommendations using research insights and analytics.

• Produce clear design documentation, annotations, and presentation materials for stakeholders.

Required Skills, Experiences, Education, and Competencies:

• Extensive experience in UX research, usability testing, usability labs, and heuristic evaluations.

• Advanced proficiency in Figma, wireframing, interactive prototyping, and user flow creation.

• Strong expertise in user-centered design, journey mapping, persona development, and information architecture.

• Practical experience conducting accessibility-focused design and WCAG 2.2 Level AA compliance reviews.

• Knowledge of focus management, keyboard navigation, color contrast requirements, and accessibility auditing.

• Experience using research and analytics tools such as Hotjar, Crazy Egg, or similar platforms.

• Ability to translate research findings into actionable design recommendations and business outcomes.

• Exceptional communication and stakeholder management skills with cross-functional teams.

• Formal education in Human-Computer Interaction (HCI), UX Design, Human Factors, or a related field preferred.

• Certifications or specialized training in UX research, design thinking, Google UX, Nielsen Norman Group, or related disciplines are highly desirable.

The hourly range for roles of this nature are $40.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.