Member Services Representative
$18 per hourSNI USA Inc
Member Services Representative - Hollywood, FL
SNI Companies is seeking a polished and customer service-focused Member Services Representative to join our client's team at their Hollywood office. This on-site role is ideal for someone with a positive attitude who genuinely enjoys helping people, and takes pride in delivering an exceptional member experience. Key Responsibilities:
• Assist members with account openings and the full onboarding process
• Resolve debit card inquiries and issues with accuracy and efficiency
• Provide teller coverage during breaks, ensuring seamless branch operations
• Deliver outstanding in-person and phone-based member service at all times
• Maintain accurate records and process transactions using internal systems
• Remain open and receptive to coaching, feedback, and ongoing professional development Qualifications:
• 5+ years of experience in customer service (banking or credit union environment preferred)
• 1+ years of Cash handling experience
• Polished communication in English and Spanish
• Proven track record of tenure and stability with prior employers
• Positive, professional demeanor with a team-first attitude
• Coachable and open to constructive feedback
• Basic computer proficiency with common office systems Details:
Pay: $18.00/hr
Location: Hollywood, FL
Schedule: Monday-Friday, 8:00 AM - 4:00 PM
Job Type: On-site - Contract to Hire
SNI Companies is seeking a polished and customer service-focused Member Services Representative to join our client's team at their Hollywood office. This on-site role is ideal for someone with a positive attitude who genuinely enjoys helping people, and takes pride in delivering an exceptional member experience. Key Responsibilities:
• Assist members with account openings and the full onboarding process
• Resolve debit card inquiries and issues with accuracy and efficiency
• Provide teller coverage during breaks, ensuring seamless branch operations
• Deliver outstanding in-person and phone-based member service at all times
• Maintain accurate records and process transactions using internal systems
• Remain open and receptive to coaching, feedback, and ongoing professional development Qualifications:
• 5+ years of experience in customer service (banking or credit union environment preferred)
• 1+ years of Cash handling experience
• Polished communication in English and Spanish
• Proven track record of tenure and stability with prior employers
• Positive, professional demeanor with a team-first attitude
• Coachable and open to constructive feedback
• Basic computer proficiency with common office systems Details:
Pay: $18.00/hr
Location: Hollywood, FL
Schedule: Monday-Friday, 8:00 AM - 4:00 PM
Job Type: On-site - Contract to Hire
Vacancy posted 4 hours ago
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