Lab Supervisor

The Opportunity: In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science. Location: Lexington, MA Shift: First shift Monday - Friday Hourly pay range: $80,000 - $90,000 + 5% annual ICP bonus Benefits: Health & Wellness Comprehensive Medical, Dental, and Vision coverage Wellness programs Eligible for medical coverage starting Day 1 Time Off Paid Time Off (PTO) Company-paid holidays Choice holidays Financial Well-Being Flexible Spending Account (FSA) and Health Savings Account (HSA) Commuter benefits 401(k) retirement plan Tuition assistance Employee Stock Purchase Plan discount What we’re looking for High School Diploma or equivalent. 5+ years of experience in inventory management, laboratory services, warehouse, logistics, or related operations. 2+ years of supervisory experience with direct reports. Experience working in a customer-facing or regulated environment. Proficiency with inventory management systems and Microsoft Excel. Strong analytical, organizational, communication, and problem-solving skills. Valid driver's license. Additional Requirements: Experience in pharmaceutical, biotechnology, or GMP-regulated environments. Knowledge of Lean, Six Sigma, or continuous improvement methodologies. Experience with SAP, Workday, Power BI, Tableau, or similar systems. Lean Six Sigma Green Belt certification. How you will thrive and create an impact Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. Operations & Team Leadership Supervise daily inventory and material management activities to ensure service levels and operational goals are achieved. Coordinate staffing, scheduling, task assignments, and workload prioritization. Lead team meetings and provide direction, coaching, and performance feedback. Serve as the primary escalation point for operational issues and customer requests. Continuous Improvement Identify and implement process improvements that enhance efficiency, productivity, and service quality. Analyze operational trends and performance metrics to drive improvements. Support site-level initiatives focused on operational excellence and standardization. Customer & Vendor Partnership Build strong relationships with customer stakeholders and maintain high levels of service delivery. Coordinate activities with vendors and logistics partners to ensure timely and accurate material movement. Participate in operational reviews and provide performance reporting. Safety, Quality & Compliance Promote a culture of safety and ensure compliance with all customer, regulatory, and Avantor requirements. Support quality investigations, corrective actions, and continuous compliance initiatives. Ensure team training and qualifications remain current. Talent Development Manage employee performance, development plans, and succession planning. Participate in recruiting, onboarding, and training activities. Foster a collaborative and engaged team environment. Work Environment This position is primarily located within a customer facility and may require work within laboratory, warehouse, or operational environments. The role involves frequent standing, walking, and computer use, as well as occasional lifting of up to 25 lbs. Associates must comply with all applicable safety, quality, and facility requirements. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $62,000.00 - $100,050.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.