Operations Manager

Jani-King International is the global leader in commercial cleaning franchising, with over , . For more than , we've partnered with top organizations across healthcare, education, hospitality, stadiums, government, retail, and more — delivering professional cleaning services and unmatched customer satisfaction. We are seeking a motivated to join our . This role is central to ensuring client satisfaction and operational success across the . You'll work directly with franchise owners and clients, ensuring services meet expectations, new accounts launch smoothly, and local operations align with brand standards.

• Serve as the main point of contact for key accounts, building trust through regular communication and responsive support.
• Conduct brand reviews with franchise owners, recommend improvements, and ensure services align with client expectations.
• Help coordinate smooth launches of new accounts by supporting franchise owners with resources and operational planning.
• Share best practices in cleaning methods, floor care, and specialty services to ensure quality results.
• Join walkthroughs and proposals to provide operational input and ensure commitments match service capabilities.
• Track account activity and outcomes, providing insights that support continuous improvement.
• Reinforce company policies, OSHA requirements, and customer-specific standards across accounts.

& : Join the most recognized name in commercial cleaning franchising. : Play a key role in client satisfaction and franchise success. & : Access to proven systems, resources, and mentorship. We foster a -, - where collaboration is encouraged, leadership is accessible, and your contributions directly influence regional success. #J-18808-Ljbffr Jani-King International, Inc.