Front Desk Receptionist

Smiling Faces Wanted! Receptionist for Pediatric Practice

Locations: Chantilly & Reston, VA

Position: Full-Time Medical Receptionist to float between both offices as needed

Schedule: Four 9.5-hour weekdays per week (6:45am to 5pm) + rotating half-day Saturdays (8am to 12pm)

Are you energetic, organized, and love working with families? We are a dedicated, high-quality pediatric practice looking for a computer-savvy, patient-friendly, and efficient team player to join our team!

If you thrive in a fast-paced environment, possess excellent communication skills, and want to make a meaningful difference in children's lives every day, we want to hear from you.

Why You'll Love Working With Us (Our Perks & Benefits):

We pride ourselves on being a GREAT PLACE to work, offering a supportive team environment and excellent benefits:

• Comprehensive Health Insurance
• 401(k) Retirement Plan
• Generous Paid Time Off (PTO)
• Paid Holidays
• Great Work-Life Balance: 4-day standard work week!

What You'll Do (Responsibilities):

As the face of our practice, you will set the tone for a positive patient experience. Key responsibilities include:

• The Warmest Welcome: Provide a professional, friendly greeting to our little patients and their parents.
• Communication Hub: Answer a high volume of incoming calls with courtesy, professionalism, and care.
• Master of Scheduling: Use our scheduling matrix to optimize appointments, maximize provider time, and keep the clinic running smoothly.
• Patient Advocacy: Complete the check-in process swiftly, collect copayments/balances, and verify demographic and insurance information.
• Tech & EHR Management: Scan reports, organize medical records within our Electronic Health Record (EHR) system, and ensure providers have everything they need before a patient encounter.

What You Bring to the Team (Requirements):

Education & Experience:

• High school diploma or GED required (Associate degree preferred).
• Minimum of 1 year of experience in medical reception (Required).
• 1 year of customer service experience (Preferred).
• Experience with Electronic Medical Records (EMRs) / Practice Management software is a major plus!

Skills & Core Attributes:

• Superb Interpersonal Skills: You are a natural communicator who loves helping people.
• Multitasking Ninja: Ability to stay organized, punctual, and level-headed in a bustling medical environment.
• Team-Oriented Mindset: Ready to work independently or collaborate with a tight-knit team of medical professionals.
• Sharp Skills: Familiarity with basic medical terminology and standard office tech (computers, copiers, fax machines).
• Dependability: A stable work history and excellent judgment.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.