Office Administrator

Stratford School, part of Spring Education Group, is a leading independent WASC-accredited private school in California offering courses from preschool through 12th grade with a vision of creating a unique, multi-dimensional educational foundation for children. At Stratford School, we understand every child has his or her own interests and passions and contributes in their own way. Our proven program includes our STEAM-based curriculum that was recognized by the White House as a leader in early childhood STEAM education, and we are also the first California school to earn the Carnegie Science Seal of Excellence for STEM.

What We Offer

• Pay range: $26 - $30
• Health, vision, dental and 401(K) benefits
• Paid holidays and sick days
• Employee Referral Bonus
• Student Tuition Discount

About the Role

The Office Administrator plays a vital role in supporting the entire school community by creating a welcoming, organized, and engaging campus environment. As the first point of contact for students, families, visitors, and staff, you will partner closely with the school leadership team to build meaningful relationships, provide exceptional customer service, and create experiences that reflect Stratford School's culture and values.

At Stratford School, we believe every interaction matters. Our schools embrace a culture of care where children are at the center of everything we do. As an Office Administrator, you'll help create an exceptional experience for our students, families, visitors, and staff through hospitality, meaningful relationships, outstanding service, and by serving as a trusted ambassador for Stratford School.

You will also…

• Provide exceptional customer service by creating welcoming experiences and building positive relationships with students, families, visitors, and staff.
• Respond proactively to questions and concerns by providing timely, professional, and solution-oriented support.
• Manage student enrollments, withdrawals, and wait lists.
• Maintain accurate student and office files.
• Assemble student packets, enrollment packets, and other materials as needed.
• Performs other duties as assigned.

This position is for our Pleasanton campus located at 4576 Willow Road, Pleasanton, CA 94588

What We Are Looking For

• High school diploma or equivalent
• Prior experience working in a school environment is preferred
• Attention to detail and strong organizational skills
• Strong people and communication skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. In general, this position requires an individual to frequently walk, stand, sit, squat, stoop, reach, kneel, rise from the floor, twist, listen, read, write, and speak the English language. In addition, this position often requires an individual to carry, lift, use repetitive or fine hand movements, and occasionally push, pull, or bend. This position is regularly required to hear and use clear vision with or without correction. Spring Education Group, including, but not limited to SEG Inc., and their affiliates (collectively “Company”) is an Equal Opportunity Employer. All qualified applicants for employment and employees are provided equal employment opportunities, including in recruitment, hiring, and assignment, without regard to actual or perceived race, color, religion and religious creed, sex (including pregnancy and related conditions), sexual orientation, gender identity, gender expression, marital or familial status, age, national origin, ancestry, disability, genetic information, military/veteran status, or any other classification protected by federal, state, or local law. The Company expressly prohibits any form of unlawful employee or student harassment or discrimination.