Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health Us Non-Accredited Foreign Graduate ProgramYou've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Within our Retail locations, we bring this promise to life with heart every day and our US Non-Accredited Foreign Graduates play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.As a US Non-Accredited Foreign Graduate, after successfully passing FPGEE and TOEFL, you will be eligible to complete your required US Internship hours and apply your didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a mixed modality learning plan designed to further develop your knowledge, skills, and abilities. US Non-Accredited Foreign Graduates are required to successfully complete their internship within 18 months and be prepared to complete and pass all required Pharmacist licensure exams and processes within 120-days of the completion of required US Internship hours.Through your hands-on experience, training roadmap, Key Learning Experiences (KLEs), and time spent with leaders in your district, you will deepen your understanding of and participate in pharmacy practice and patient care scenarios, build business acumen to understand how to improve pharmacy performance, and develop leadership skills to learn how to engage the pharmacy team and drive business outcomes. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.A US Non-Accredited Foreign Graduate is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient healthFollowing pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillmentContributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problemsOffering to counsel, fielding medical questions, and soliciting information on a patient's medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacistTaking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulationMaintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practicesCompleting basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patientsRemaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the businessUnderstanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and securityDelivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certificationWhere permissible, the US Non-Accredited Foreign Graduate may also support immunizations, which includes the following responsibilities:Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccinesEducating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questionsMonitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirementsReviewing and collecting patient information; tracking and documenting for each applicable patientRequired Qualifications:Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVSFPGEC certificationPharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months, or to obtain Pharmacist licensure as prescribed, will result in separation of employment.Must possess, or be in the process of obtaining, valid intern and/or technician licensure as requiredEssential Functions:Regular and predictable attendance, including nights and weekendsAbility to complete required training within designated timeframeAttention and Focus:Ability to concentrate on a task over a period of timeAbility to pivot quickly from one task to another to meet patient and business needsAbility to confirm prescription information and label accuracy, ensuring patient safetyCustomer Service and Team Orientation:Actively look for ways to help people, and do so in a friendly mannerNotice and understand patients' reactions, and respond appropriatelyCommunication Skills:Use and understand verbal and written communication to interact with patients and colleaguesUtilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesMathematical Reasoning:Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescriptionProblem Resolution:Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple optionsPhysical Demands:Be mobile and remain upright for extended periods of timeLift, scan, and bag itemsReach overhead; stretch or reach out with the body, arms, and/or legs to grasp itemsMove fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or armExtend hand(s) and arm(s) multiple directions to place, move, or lift itemsControl precision; quickly adjust machines to exact positionsStoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waistClose visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small partsOccasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accuratelyHave the ability to receive detailed information through oral communicationAny additional tasks as directed by Supervisor or ManagerPreferred Qualifications:1+ years of related work experience in pharmacy, retail, medical, or customer service settingAbility to become immunization certified: Once state regulations are met