Studio Manager

Overview Compensation: Competitive base salary + performance-based bonus Location: RESET Mind & Body Gilbert SanTan Village Our Mission: To Heal The Mind & Body At RESET, we believe recovery isn’t a luxury, it’s essential. We help people reduce stress, improve sleep, ease pain, and perform better through science-backed modalities including cold plunge, infrared sauna, red light therapy, hydromassage, and more. When our members feel better, they show up better in every part of life. Our Values (The RESET Standard) Our values drive how we serve our members, lead our teams, and grow our studios: Community — We build spaces where everyone feels welcome and supported. Genuine Connection — Members are seen, known, and cared for. Unreasonable Hospitality — We go beyond expectations, every time. Always Improving — We learn, refine, and grow — individually and as a brand. Lead By Example — We model the energy, professionalism, and standards we expect. Details Matter — Cleanliness, precision, consistency, and follow-through define us. We Own — We take ownership of results, challenges, and commitments. Our Studio Managers are culture carriers, operational leaders, and hospitality stewards of these values. Who We’re Looking For The Studio Manager is both an operator and a community builder. You’ll lead the studio’s daily performance, elevate the member experience, drive revenue growth, and cultivate a culture built around the RESET Standard. This role blends sales, hospitality, and leadership — ideal for someone who enjoys building relationships, leading teams, and hitting goals with both heart and accountability. Role Type: Full-Time Role Title: RESET Mind & Body Studio Manager What You’ll Be Doing Revenue & Growth (We Own + Always Improving) Achieve monthly revenue targets across memberships, session packs, and add-ons Monitor pacing and performance KPIs to stay ahead of goals Reduce churn through proactive retention strategies and member engagement Support local marketing, events, partnerships, and grassroots efforts Ask for referrals and activate word-of-mouth through connection and results Member Experience & Hospitality (Unreasonable Hospitality + Genuine Connection) Deliver a high-touch, personalized member experience that feels warm and human Learn member goals, progress, and preferences — and support them consistently Create moments that surprise, delight, and reinforce value Ensure the studio environment is clean, organized, and detail-perfect Community Building (Community + Lead By Example) Cultivate an in-studio culture that feels inclusive and energizing Build authentic relationships with local partners and community groups Help members feel a sense of belonging and identity at RESET Team Leadership (Lead By Example + We Own) Recruit, train, and coach a high-performing support team Establish clear standards, accountability, and expectations Provide coaching, feedback, and recognition in real time Model the RESET Standard through professionalism, presence, and execution Studio Operations (Details Matter + Always Improving) Manage scheduling, supplies, systems, and daily operational checklists Oversee modality readiness, cleanliness, and safety protocols Maintain accurate administrative records, reporting, and KPI tracking Collaborate with leadership to pilot improvements and operational upgrades What You’ll Need to Succeed 2+ years in studio management, hospitality leadership, boutique fitness, or service management Sales or revenue responsibility experience (quotas, pacing, or performance targets) Strong communication, emotional intelligence, and organizational discipline Comfortable with technology, CRM/POS systems, and operational tools Passion for wellness, hospitality, and helping people feel better Bonus Points (Not Required) Experience in membership-based businesses Opening new studios or leading operational launches Background in recovery, fitness, athletics, or healthcare Understanding of KPIs, sales funnels, churn, and retention metrics Experience with Mindbody studio management software Experience with Go High Level marketing software Compensation & Benefits Base salary of $54,000 Performance-based bonuses tied to revenue & retention Employee membership benefits Professional growth pathways as RESET expands #J-18808-Ljbffr Reset Mind & Body