Strategic Customer Success Operations Lead
Appian Corporation
Appian is seeking an experienced Customer Success Strategy and Operations leader to shape how enterprise customers realize value across the lifecycle. You will partner with CS leadership to define objectives, build scalable processes, and drive improvements in health, adoption, and retention. The role sits in the Chief Customer Office at Appian HQ in McLean, VA, with in-office expectations 4–5 days per week. #J-18808-Ljbffr Appian Corporation
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Strategic Customer Success Operations Lead in Falls Church, VA vacancy
- Jobtailor is seeking a senior Operations professional to lead day-to-day GMS business operations in McLean, VA. You will oversee resource and bench... ...practices across the organization. The role requires strategic, data-driven thinking and the ability to influence at senior...Suggested
- Fairygodboss is looking for a dedicated Strategic Operations Analyst based in McLean, Virginia. This role will involve leading complex cross-functional projects, managing stakeholder relationships, and ensuring alignment with the company’s strategic goals. The ideal candidate...Suggested
- ...ecosystem. You’ll partner with HR and leaders to manage programs, platforms, and operations, ensuring excellence across the L&OD portfolio. The ideal candidate is strategic, detail-oriented, and customer-focused with 7+ years in L&D and experience with LMS, SAP, and PowerBI....SuggestedVisa sponsorship
- ...platforms, vendor relations, and budgets while partnering with HR and business leaders to drive learner-centric development. The role requires strategic thinking, flawless execution, and a commitment to operational excellence across the L&OD portfolio. #J-18808-Ljbffr NestléSuggested
- A leading defense contractor in McLean, Virginia is looking for... ...Officers to address complex operational challenges across the Washington... ...skills. The role involves strategic guidance, operational case... ...reviewing ongoing operations. Successful applicants must demonstrate...SuggestedFor contractors
- MIRACORP is seeking a Program Management & Operations Support Specialist to support WarU RCD, translating leadership priorities into actionable plans and ensuring timely delivery of strategic objectives. You will coordinate cross-functional initiatives, monitor progress...
- Appian is seeking a Customer Success Strategy and Operations professional to join the Chief Customer Office. This role involves leading programs for customer satisfaction and adoption, focusing on operational excellence and strategic initiatives to enhance customer experience...Work at office
- ...headquartered in McLean, VA, seeks a strategic Program Manager to architect and lead enterprise initiatives that elevate our Public Sector customer experience. You’ll partner across Sales... ...mentor a high‑performing Customer Success team while traveling as needed. #J-1...
$131.3k - $177.6k
...accounts to enterprise-level customers including public... ...team interacts with leading companies and believes... ...critical to customer success. AWS Support also partners... ...provide advocacy and strategic technical guidance to... ...customers’ AWS environments operationally healthy and resilient....Work experience placementFlexible hours- Booz Allen is seeking a Technology Partnerships Lead located in McLean, Virginia. The role involves shaping collaborations with... ...integrations. Ideal candidates have extensive experience in operations and strategic partnership management, contributing to growth and...
- ...is seeking a Senior Management Analyst to enhance program operations through strategic and operational support. The analyst will analyze program... ...include collaborating with teams on automation solutions and leading pilot initiatives for new technologies. The ideal...
- A leading financial services firm is seeking a Manager for Tower Operations in McLean, VA. This role involves developing strategies for supporting a thriving culture, engaging associates, and managing business operations initiatives. Ideal candidates will have extensive...
- Systems Planning and Analysis, Inc. (SPA) is seeking a highly proactive Sr. Operations Manager to provide technical management and executive support to the front office of senior OUSD(R&E) leadership. You will oversee daily operations, improve processes, map workflows,...
- Arlosolutionsllc is looking for a Special Operations Support Policy Staff Officer III in Arlington, VA. This role is pivotal in providing support to the HUMINT & Sensitive Activities Directorate, requiring a bachelor's degree and significant experience with Special Operations...
- CE Xe C, doing business as CEXEC, Inc., seeks an experienced Assessment and Operations Officer to provide vital planning, execution, and analytical support for the NC3/NMCS portfolio. You will assess end-to-end command and control capabilities across the full spectrum...Full time
$120.8k - $137.9k
Capital One National Association in McLean, VA is seeking a Principal Associate for eHR Strategic Operations. This role involves driving strategy and executing high-priority projects, with responsibilities including governance, strategy architecture, and performance metrics...- The Ford Agency in Bethesda invites an experienced Operations professional to join a finance firm focused on strategic execution. Reporting to the Managing Director of Operations and Technology, you will bridge business goals with practical process improvements. Ideal candidates...
- Global Systems Technologies, Inc. is seeking a Senior Operations Strategy Lead in Arlington, VA to drive strategic planning, policy development, and enterprise governance for Civil Engineer Operations across the Department of the Air Force. You will coordinate with HQ...
- Jobtailor seeks a Program Manager to translate leadership priorities into actionable plans and schedules at Fort Belvoir, VA. You will monitor initiatives, track progress, identify risks, and prepare status updates, dashboards, and performance reports for executives. You...For contractors
- Everforth ECS Federal seeks a Strategic Planner to support a DoD customer in the National Capital Region. The role leads deliberate planning, converts guidance into executable... ...plans, and produces staff products for the J3 Operations Directorate in a fast-moving headquarters...
$229.7k - $262.1k
Capital One is seeking a Head of Servicing to lead their customer support strategy in McLean, VA. This pivotal role requires extensive experience in customer success and operational leadership, driving strategic improvements and enhancing customer experiences. The ideal...$165k - $195k
...Supply Chain management, systems and analysis. We are seeking a Strategic Process SME / Program Manager who will thrive in a challenging... ...and Logistics (I&L), Logistics Current and Future Operations Branch (LPOV) Logistics Current and Future Operations Branch (...For contractorsRemote work- Decision Lens is seeking a Strategic Account Manager to join us in a pivotal role that fuses key aspects of renewal sales and customer relationship management. The primary responsibility... ...customers’ validation of critical success factors for renewal; make sure all assigned...Local areaRemote work
- Booz Allen Hamilton in the United States is seeking an Action Officer to function as the operational engine for senior intelligence leadership, coordinating high-visibility taskings and driving cross-functional alignment while modernizing policies to maximize enterprise...
- Capital One in McLean, VA is seeking a Principal Project Manager to drive strategic business initiatives and manage critical programs end-to-end. You will lead cross-functional teams, define scope, budgets, and timelines, and partner with stakeholders to deliver measurable...
- ...VA is seeking a Manager of Project Management within Enterprise Data Risk Management. You will organize and drive the delivery of strategic, cross-functional risk programs and turn complex data risk challenges into actionable plans. This high-visibility role requires guiding...
- ...McLean, VA, is seeking a Principal Project Manager for Horizontal Operations to drive optimization and project management across teams. The... ...oversight, ensuring alignment with the organization's strategic priorities, with a competitive salary and comprehensive benefits...
- ...Arlington, VA is seeking a Project Manager to lead projects from concept to execution. The... ...and managing project teams to achieve operational goals. Ideal candidates should have over... ...strong economic thinking skills and a strategic mindset. This position offers...Flexible hours
- Appian is seeking an experienced Customer Success Strategy and Operations professional to lead initiatives that enhance customer value. This role encompasses creating customer health frameworks and driving satisfaction programs with a focus on data and strategy. Located...Work at office
- ...management, decisioning, and operational workflows. As the... ...an increasingly strategic function requiring sound... ...Contracts Manager to lead and continuously improve... ...business partner for customer and strategic vendor agreements... ..., Product, Customer Success, Engineering, Finance,...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic Customer Success Operations Lead. Be the first to apply!
Related searches
- operations leader Falls Church, VA
- operations lead Falls Church, VA
- work from home customer Falls Church, VA
- customer project program manager Falls Church, VA
- customer marketing Falls Church, VA
- customer satisfaction Falls Church, VA
- customer engineer Falls Church, VA
- customer Falls Church, VA
- customer retention Falls Church, VA
- operations tech Falls Church, VA