Antwerpen Nissan Clarksville Service Advisor

Antwerpen Clarksville Autopark is seeking an experienced Service Advisor who has a proven track record and is knowledgeable about Nissan vehicles. This role involves providing exceptional customer service, managing service appointments, and acting as a liaison between customers and the service department to ensure timely and accurate vehicle repairs and maintenance. Responsibilities Greet customers promptly and courteously, providing a positive experience from arrival to service completion. Accurately document service requests and vehicle issues. Advise customers on necessary repairs and maintenance based on Nissan vehicle specifications and diagnostics. Coordinate with service technicians to ensure efficient workflow and timely service completion. Provide transparent and clear communication regarding service status, pricing, and warranty coverage. Maintain accurate records of service history and customer interactions. Support sales and meet department targets by promoting additional services or products when appropriate. Requirements Proven experience as a Service Advisor, preferably with Nissan vehicles or within a dealership environment. Strong knowledge of Nissan vehicle systems, maintenance, and repairs. Excellent communication and interpersonal skills. Ability to handle multiple priorities and manage time effectively. Customer-focused attitude with the ability to build trust and rapport. Proficiency with dealership management software and basic computer skills. High school diploma or equivalent; additional technical training or certifications are a plus. Benefits Competitive salary: $50,000.00 - $100,000.00 per year, paid bi-weekly. Comprehensive health benefits package. 401(k) retirement plan with company match. Paid time off and holidays. Employee discounts on vehicle purchases and services. Opportunities for professional development and advancement within the company. About the Company Antwerpen Clarksville Autopark is a trusted Nissan dealership located in Clarksville, MD, dedicated to providing outstanding automotive service and customer care. We pride ourselves on our knowledgeable staff, state-of-the-art service center, and commitment to excellence in every aspect of our business. #J-18808-Ljbffr Antwerpenvw