F&B Operations Program & Support Specialist

OVERVIEWSupport Food & Beverage (F&B) team and theater managers with ordering, receiving, ticket help, and communications by providing a high standard of food and beverage operations. Serve as the primary front desk receptionist by welcoming guests, answering and directing inquiries, receiving and distributing mail and packages, maintaining the reception area, and providing administrative and operational support for additional office needs as assigned.ROLES & RESPONSIBILITIESBe knowledgeable of company policies, rules, and proceduresFacilitate F&B Helpdesk intake, issue routing, and follow upAssist with product ordering and receiving in Cinema Solutions or other procurement systemProvide logistical support and assistance to F&B team and theater management during menu updatesHelp coordinate Coca-Cola and ICEE ordering at the theater level and with the vendorsOrder various items as needed to support the effective F&B operations at the theatersOrder various items as needed for the Support OfficeAssist with ordering supplies for Movie Themed Drink programSupport the Operations team, theater managers, and F&B team by maintaining adequate supply of product, consistent execution, and timely communicationAssist with Support Office front desk receptionist dutiesPrepare and submit required reports, invoices, and other deliverables in a timely mannerParticipate in Individual professional development and trainingEDUCATION & EXPERIENCE REQUIREMENTSMinimum of three (3) years of experience in theater operations or similar role with proven successSKILLS, ABILITIES, & KNOWLEDGEProven knowledge and proficiency in Microsoft Office ProgramsExcellent oral, written, presentation, and interpersonal communication skillsExperience managing multiple projects and priorities simultaneouslyReceptive to training and personal developmentStrong work ethic, organizational skills, attention to detail, integrity, and dependabilityAvailable to work evenings, weekends and holidays #J-18808-Ljbffr Santikos Entertainment