Parts Specialist (Erie)

Job Description

Job Description

PARTS SPECIALIST 

Reports to the Parts Manager and/or Assistant Parts Manager

The Parts Specialist’s role is comprised of 3 main functions:  Enhancing Our Team , Serving Our Customer and Achieving Financial Goals Results . Each of these roles require different skills and time spent in each area but are equally important parts of being on the Bortnick Team.

Enhancing Our Team

• Keeps Parts area clean, organized and safe.
• Provides feedback on best practices and offers ideas for improvement.
• Respectfully works together with all departments to maintain and grow the Parts, Sales and Service Departments.
• Stocks inventory and checks it into the DIS system, as requested by Parts Manager.
• Openly communicates recommendations regarding inventory count, levels, and adjustments.
• Performs related or other tasks as assigned.

Serving Our Customer

• Properly identifies needed items.
• Recommends additional related parts or accessories.
• Locates and obtains in-stock merchandise and sources out-of-stock or hard-to-find inventory.
• Delivers product on time and as promised.

Achieving Financial Goals 

• Properly invoices merchandise.
• Applies best practices to properly receive inventory in the system before stocking or distributing merchandise.
• Records and/or communicates necessary information in inventory control system.
• Follows Vendor’s Core, warranty and defect procedures.
• Maintains shelf stock by returning all unsold merchandise to stock.
• Meets or exceeds performance goals as defined by the Parts Manager.