Director, Process Assurance

Responsibilities Establish and maintain robust business process controls, including identifying key risks, controls, and ownership to ensure compliance with internal standards. Drive the design, development, and implementation of effective control activities aligned to business objectives and regulatory requirements. Maintain deep expertise in risk-based internal control frameworks and ensure consistent application across the organization. Evaluate the effectiveness of existing processes and controls, identifying gaps, deficiencies, and opportunities for optimization. Partner with business leaders to develop and execute risk mitigation and remediation plans, ensuring timely resolution and sustained compliance. Promote best practices in process design, operational efficiency, and internal controls across the Global Lifestyle business. Collaborate cross-functionally with operations, finance, legal, compliance, and client relationship teams to align control environments with business needs. Lead engagement with external auditors for SOC audits, including defining scope, coordinating resources, and ensuring accurate representation of control environments. Build, lead, and scale a high-performing Process Assurance team, including coaching, mentoring, and career development. Drive continuous improvement efforts and ensure sustainable implementation of enhanced processes and controls across the organization. Requirements Bachelor’s degree in Finance, Business Administration, Accounting, or related field; or a combination of education and experience. Minimum of 5+ years of cross-functional experience within a process control or operational environment. 4 years of leadership experience, including reporting to senior management and working directly with third-party clients. Strong understanding of financial systems and management operations within a large organization, preferably light manufacturing. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.). Experience utilizing AI tools to support analysis, process improvement, or operational efficiency. CPA certification, Six Sigma Black Belt, and/or prior audit experience. Strong analytical and problem‑solving capabilities, with experience in process management and continuous improvement. #J-18808-Ljbffr