TW Inside Sales Specialist Twin Staffing • Troy Hybrid · 3 days home · Troy
byebyeoffice
- Inside Sales Specialist### Job summaryTroy### Work modelHybrid · 3 days home2 days agoJob description## Job OverviewThe Inside Sales Specialist is responsible for supporting the sales department with administrative tasks; supporting external customer service teams with system updates and documentation; and supporting the finance department with payment term reviews and timely customer payment follow-up. This role involves working closely with internal Sales and Finance departments and external customer service teams for OEM (such as, but not limited to, Honda, GM, and Daimler) and Aftermarket.## Key Responsibilities* Track customer POs and price changes in internal systems.* Process all price changes in SAP SD for all North American customers.* Read and understand reports from SAP and coordinate action plans as needed.* Support customer service teams with prompt system updates and timely documentation.* Support finance and controlling with payment term reviews and timely customer payment follow-up.* Monitoring of invoicing process for customers.* Being a partner to Inside Sales in the headquarters in Germany and support with process improvement and definition of standards for the Sales Department.* Maintain master data in SAP (business partners, ship to's etc.).* Responsible for updating price changes in scheduling agreements in SAP.* Maintain OEM customer portals.* Analyze information and present problems to the team with recommended remedy actions.* Assist and challenge with RFQ list.* Assist with budget and strategic planning.## Requirements* Bachelor's degree in business administration and/or relevant experience.* 3+ years of experience with SAP, SD module is a must.* Entrepreneurial thinking, proactive and self-starter.* Experience with customer service activities for either GM, Honda, Tesla and Daimler is desired.* Understanding of ASN (advanced shipping notice) and invoicing practices for OEM and Aftermarket customers.* Good communication skills needed for daily meetings with account managers, customer service, and finance to keep sales data accurate and current.* Coordinate Key Account Managers Backoffice activities.* Detail-oriented, reliable to work independently with minimal supervision.## What We Offer* Hybrid work schedule and flexible working hours whenever possible.* Competitive salary and outstanding benefits such as 401k match contributions, medical, FSA, HSA, dental and vision plans as well as life insurance and more.* A friendly, open-minded atmosphere and motivated teams.* Exciting projects outside of day-to-day business to contribute knowledge and learn from others.* Support for professional growth through external and internal training.
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Vacancy posted 2 days ago
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