Manager - Bus Operations and Service Planning

Manager - Bus Operations and Service PlanningApply now »

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Date:Aug 15, 2026

Location: Boston, MA, US

Company: Hatch

Requisition ID: 99704

Job Category: Engineering; Consulting; Infrastructure; Project Engineering; Project Management

Location: Boston, MA, United States

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise inmining ( ,energy ( , andinfrastructure ( , our10,000 colleagues ( in150 countries ( tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

Our expertise in infrastructure includes aviation, highways and bridges, planning and advisory services, ports, rail and transit, tunnels, and water. Want to be part of the creation and construction of our cities? Then the infrastructureteam ( is for you!

Hatch currently has an opening Global Lead – Bus Operations and Service Planning in our Boston, MA office.  This position will support bus operations and service planning projects such as Bus Rapid Transit (BRT), bus network redesign, zero emission transition planning, microtransit, and paratransit. Candidates are not required to have experience in all areas highlighted in this posting. This is an intermediate position requiring 10+ years of experience.

The ideal candidate is a motivated, results-driven professional interested in operational planning, zero emissions technologies, environmental issues, managing projects, building business opportunities, developing client relationships, and delivering technical expertise and value to our partners and clients.  Being capable of working well with other employees or independently as well as strong oral and written communication skills when interacting with outside vendors and clients is essential for this position.  Candidates should be able to work on multiple projects simultaneously while meeting deadlines and maintaining a high level of quality.  

You bring to the role :

• BS degree in planning or other related degree.

• 10+ years of progressively responsible engineering experience. 

• Experience working with major transit agencies.

• Experience completing network redesigns of bus networks.

• Experience planning for new BRT service.

• Experience with business development and proposal development for consulting work.

As the successful candidate, you will:

• Manage projects related bus operations and service planning.

• Provide technical expertise to support cross-discipline project teams planning, designing and implementing bus and paratransit solutions for our clients.

• Complete cost estimates associated with planned projects.

• Serve as subject matter expert on bus fleet planning.

• Develop cost estimates and life cycle analyses to assess existing bus operations.

• Review technical documents such as design plans and other engineering related deliverables.

• Produce quality assurance plans and oversee quality control programs.

• Prepare technical documents/reports and present to clients, project teams, etc.

• Develop and maintain productive working relationships.

• Continuous, effective communication and relationship building with clients in the development and implementation of projects.

Why join us?

• Work withgreat people ( to make a difference

• Collaborate on excitingprojects ( to develop innovative solutions

• Top employer (

What we offer you?

• Flexible work environment

• Long term career development

• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects thediversity ( of thecommunities ( in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.

Base Compensation:$130,000 - $155,000(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)

Hatch is proud to offer a comprehensive benefits package to meet the diverse needs of our employees. This includes:

• Health and Welfare benefits: Top-tier medical coverage (one plan with no employee premium required), prescription drug, dental, vision; flexible spending accounts and a health savings account (with a generous employer contribution); life, accident, and disability insurance; employee assistance program (EAP), employee wellness program

• Retirement Savings: 401(k) with employer match of 50% per dollar up to 6%, fully vested after three years; additional 3% in profit-sharing contribution after one year of employment (immediately vested)

• Paid Time Away from Work: 3-4 weeks of vacation based on experience and company discretion, prorated in the 1st year based on hire date (up to 2.5 weeks can be carried over per year); 10 paid holidays; 10 sick days per calendar year, with the ability to carry-over sick time to a maximum of 40 days to be used for future FMLA-qualifying events; Partial Paid Parental leave up to 12 weeks for birth parents and 4 weeks for non-birth parents

The benefits listed above apply to US-based, full-time permanent applicants only. Hatch reserves the right to change plans at its discretion.

Nearest Major Market:Boston Job Segment: Quality Assurance, QA, Operations Manager, QC, Project Engineer, Technology, Quality, Operations, Engineering

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