Customer Service Representative

Customer Service Specialist - Healthcare Services Location: Las Vegas, NV (onsite 5 days per week, NOT remote) Schedule: Monday to Friday, 8:30 AM - 5:30 PM Pay Rate: $20-22/hr (paid weekly) + benefits Duration: 4-month contract-to-hire (long-term growth opportunity) Are you passionate about helping others and making a meaningful impact in healthcare? We're hiring Customer Service Specialists to support patients with home medical equipment and services. This role is ideal for individuals who thrive in fast-paced environments and enjoy providing exceptional service. What You’ll Do Handle inbound and outbound calls to assist patients and healthcare providers Process orders, verify documentation, and schedule equipment deliveries Educate patients on financial responsibilities and insurance coverage Review and enter information into EMR systems accurately Obtain pre-authorizations and verify insurance eligibility Collaborate with internal teams to ensure smooth service delivery What You’ll Bring Degree and/or certificate in a healthcare related field Strong communication and organizational skills Ability to multitask and work efficiently under pressure Familiarity with healthcare documentation and insurance processes (preferred) Customer-first mindset and attention to detail Benefits Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location: Contract to Hire position based out of Las Vegas, NV. Pay and Benefits: The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Application Deadline: This position is anticipated to close on Jul 24, 2026. About the Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We are a leading provider of business and technology services. TEKsystems and TEKsystems Global Services are Allegis Group companies. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr