Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Support Associate

$60k - $75k

Playground

Playground Job Opportunity

Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that providers should focus on providing incredible child care the kind of work that only people can do and that software should manage the rest. We're building the child care management platform that eliminates the administrative work of running a center.

Playground is at an inflection point and poised to grow extremely fast. We recently raised millions of dollars, have several statewide contracts, and are working with thousands of schools across the country. Additionally, our founders were recently honored as Forbes 30 under 30.

We are a team of owners, who are not afraid to dive into large, complex projects. If you are excited by the prospect of helping build Playground's account management organization and joining a collaborative, high-growth startup please apply!

About the Role

As a member of our Customer Support team, you will be the first point of contact for our clients, playing a crucial role in ensuring their success and satisfaction with our platform. Your primary responsibilities will include handling support requests, troubleshooting issues, and guiding clients to effectively use our product. Your ability to empathize, communicate clearly, and build relationships will be key to creating positive experiences for our clients.

What You'll Do:
  • Drive Customer Success: Provide empathetic, customer-centric support by understanding the unique needs and challenges of each client
  • Manage Chat Responses: Respond to customer inquiries via chat in a timely and professional manner
  • Problem-Solve with Providers: Troubleshoot technical issues and guide customers through solutions
  • Collaborate Cross-Functionally: Collaborate with the product and engineering teams to escalate and resolve complex issues
  • Drive Product Improvements: Document and track customer interactions and feedback to contribute to continuous product improvement
  • Gather and Deliver Feedback to the Team: Proactively identify opportunities to educate customers about product features and best practices
  • Become a Product Expert: Maintain a deep understanding of our platform to provide accurate and comprehensive support
  • Growth Potential: High-performers in this role will have the opportunity to transition into onboarding/implementation roles within Playground down the line
  • Updating Help Center: Keeping our Help Center up to date, creating and adding new articles
What You Need:
  • Bachelor's degree required (Business, Communications, Economics, or related field preferred)
  • Preternatural sense for system optimization and first-principals approach to problem solving.
  • Comfort operating in ambiguity and fast-paced environments.
  • High level of ownership, work ethic, and career ambition

Compensation: Salary for this position is $60,000 - $75,000 subject to standard withholding and applicable taxes. Job level and actual compensation will be decided on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified.

Why Join Playground:
  • Competitive salary + equity
  • 3 weeks of PTO
  • Health, vision, and dental benefits
  • $1200/year education stipend
  • Free lunch daily
  • Collaborative and supportive work culture with a high level of autonomy and room for growth
  • Fully in person to foster collaboration and speed

How to Apply: If you're a hustler who's excited to join a mission-driven, early-stage company with ownership, craftsmanship, and empathy at the center of what we do, apply now. The Playground team is fully in-office in Lodo, Denver or Union Square, NYC. Please make sure you are open to a fully in-person role before applying!

Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Customer Support Associate in Denver, CO vacancy
  • $38.5k - $68.97k

     ...Position Overview Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We...  ...Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations... 
    Suggested
    Work from home

    Autodesk

    Denver, CO
    4 days ago
  • About This Role In the Technical Support team at Runna, we handle the more technical questions and help troubleshoot app issues. Working closely with the Customer Experience team, we filter conversations so only the most complex problems reach the Tech Team. This frees... 
    Suggested
    Work at office
    Flexible hours
    Weekend work
    3 days per week

    Runna

    Denver, CO
    1 day ago
  • $38.5k - $68.97k

    Position Overview Our Customer Support Team is motivated, smart, and recognized for their willingness to problem solve with positivity. We...  ...to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with... 
    Suggested
    Work from home

    Autodesk, Inc.

    Denver, CO
    1 day ago
  •  ...Job Description LoanMax- Customer Service Representative \n \n \nAre you looking for a stable, full-time position with career potential? If so, you've come to the right place!\n \n \n **We are currently hiring for our location at 4325 Wadsworth Blvd, Wheat... 
    Suggested
    Full time
    Currently hiring
    Monday to Friday

    LoanMax Title Loans

    Wheat Ridge, CO
    5 days ago
  • $19 - $23 per hour

     ...Customer Support Associate, Healthcare Navigation Denver, CO This role is 5 days onsite at our Denver Tech Center Office - this is not a remote position. The expected start date for this position is August 2026. About The Role We're looking for a Health Guide... 
    Suggested
    Work at office
    Night shift

    Rightway Healthcare

    Denver, CO
    1 day ago
  • $100k - $150k

     ...Manage and track multiple ongoing engineering projects Join customer support calls and quickly remedy any issues Translate business needs...  ...compliance, fintech, or regulated industries Seniority level Associate Employment type Full-time Job function Information... 
    Full time

    Action Technology

    Denver, CO
    3 days ago
  •  ...growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability...  ...operate at a higher level.    We are currently seeking a customer growth representative to drive revenue through account... 

    Virtualite Business Process Outsourcing Services

    Denver, CO
    1 day ago
  • $19.29 - $21 per hour

     ...sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...  ...position, please apply by 07/30/2026. If you are a current associate, you need to apply through our internal career site. Please log... 

    VCA Animal Hospitals

    Denver, CO
    4 days ago
  •  ...The ideal candidate combines exceptional customer service skills with a strong...  ...each visit is welcoming, efficient, and supportive. We are looking for a knowledgeable,...  ...the hospital. If you are a current associate, you will need to apply through our internal... 

    VCA Animal Hospitals

    Englewood, CO
    1 day ago
  •  ...and reliable Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company.... 

    A2z Builders

    Denver, CO
    8 hours ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Wheat Ridge, CO
    4 days ago
  • $18 per hour

     ...Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and...  ...As a Bilingual Benefits Call Center Representative, you’ll support customers by answering inbound calls related to employee and retiree annuity... 
    Minimum wage
    Currently hiring
    Local area
    Remote work

    Conduent Human Resource Services, LLC

    Denver, CO
    3 days ago
  •  ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and... 
    Currently hiring

    Delta Air Lines

    Arvada, CO
    4 days ago
  •  ...grow, and deliver exceptional service. Responsibilities: Assist customers and answer questions in person at events Represent clients...  ...services and programs Participate in meetings and training sessions Support the management team with event tasks Requirements: Authorized... 
    Full time
    Local area
    Immediate start

    Ada Business Solutions

    Denver, CO
    2 days ago
  • $790 per week

    Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...
    Full time
    Part time
    Remote work

    Focus Group Panel

    Centennial, CO
    4 days ago
  • $28 - $36 per hour

     ...About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals... 
    Hourly pay
    Full time
    Part time
    Work at office
    Remote work
    Work from home

    HRS Talent Solutions

    Aurora, CO
    8 hours ago
  • $18.15 - $21.58 per hour

     ...other related duties, including special projects, as required or requested QUALIFICATIONS Experience/Education: At least 6 months of customer service experience, with work experience in a financial institution preferred, high school diploma or equivalent Skills/Abilities:... 
    Hourly pay
    Full time
    Work experience placement
    Work at office
    Immediate start
    Monday to Friday

    VALID8 Financial

    Westminster, CO
    4 days ago
  • $20 per hour

     ...Customer Service Representative Mission-Driven | Cherry Creek, CO At Sunshine Behavioral Health, every call is an opportunity to change and even save a life. We're a national leader in addiction recovery and mental health treatment, and we're growing our high-performance... 
    Remote work
    Monday to Friday
    Shift work

    Lincoln Recovery

    Denver, CO
    4 days ago
  •  ...Customer Service Representative / Office Staff Denver Office - DENVER, CO 80211 Description Duties will be performed in the Repossession...  ...Skip Tracing, Account Management, Collections, & Customer Support. Employees should have a high level of knowledge regarding all... 
    Work at office

    Camping Companies

    Denver, CO
    7 days ago
  • $24 - $26 per hour

     ...Overview Rocky Mountain Air Solutions is hiring for Customer Service Representative positions at our Denver, Colorado location. This role...  ...such as cycle counting, shipping and receiving of product. Support the branch delivery driver role via logistical support and sometimes... 
    Rotational program
    Monday to Friday
    Day shift

    Rocky Mountain Air Solutions

    Denver, CO
    1 day ago
  • $50k - $60k

     ...Customer Service Representative - 1408 USA:CO:Commerce City | Customer Service | Full-Time Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services... 
    Full time
    Work at office
    Monday to Friday
    Shift work

    DXP Enterprises

    Commerce City, CO
    3 days ago
  • $23 per hour

     ...Overview: Waterway is hiring Customer Service Associates at our Broomfield location! Join our Team - Every day is an opportunity to Shine...  ...that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional... 
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Waterway Carwash

    Dupont, CO
    3 days ago
  •  ...Are you looking for a role where your friendly demeanor and problem-solving skills can shine? Join a team that values customer service and teamwork! You'll assist with daily operations, ensure a clean shopping environment, and manage sales transactionsall while enjoying... 

    Dollar Tree

    Arvada, CO
    4 days ago
  • $15 - $18 per hour

     ...terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the...  ...in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory... 
    Hourly pay
    Part time

    David's Bridal

    Aurora, CO
    4 days ago
  •  ...Customer Service Representative - UniFirst UniFirst is seeking a dedicated Customer Service Representative to join our team. You will...  ...'s escalation process. Partner and provide administrative support to UniFirst's Sales Department. Perform basic data entry and... 
    Work at office
    Immediate start
    Weekend work

    UniFirst

    Denver, CO
    8 hours ago
  • $16 - $29 per hour

     ...Customer Service Representative Optum Care Delivery is seeking a Customer Service Representative to join our team. As part of the Optum Care Delivery organization, you will play an integral part of our vision to make healthcare better for everyone. This position... 
    Hourly pay
    Minimum wage
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Remote work
    Monday to Friday
    Shift work

    UMR

    Denver, CO
    3 days ago
  • $47.5k - $50k

     ...Description: The Role Join our team of Customer Relationship Advocates (CRA). This first...  ...growth at Fidelity with personalized support, skill development and training. In this...  ...more inclusive experiences for our associates, customers, and our community. Fidelity... 
    Full time

    Fidelity Investments

    Thornton, CO
    8 hours ago
  • $15.16 - $16 per hour

     ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people...  ...a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service... 
    Hourly pay
    Start working today
    Local area

    U-Haul

    Denver, CO
    4 days ago
  •  ...Customer Service Representative Classic Collision is now hiring a Customer Service Representative. Classic Collision was established...  ...Collision? Paid Weekly Continuous Training Supportive Team Culture Company match 401K Medical/Dental/Vision... 
    Weekly pay
    Local area
    Immediate start

    Classic Collision Inc

    Denver, CO
    14 days ago
  • $21.44 per hour

     ...Customer Service Representative WSP is searching for Full-Time Customer Service Representatives that are passionate about solving problems...  ...are the core to delivering friendly and efficient support to our customers and are essential in our commitment to exceeding... 
    Hourly pay
    Full time
    Work at office
    Local area
    Monday to Friday
    Shift work

    WSP

    Aurora, CO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Support Associate. Be the first to apply!