Courtyard Culver City Los Angeles - Front Desk Manager OEM

Courtyard Culver City Los Angeles - Front Desk Manager OEM Address 6333 Bristol Pkwy, Culver City, CA, 90230 Compensation $68,000.00/year Job Description Join Our Team as a Front Desk Manager! About Us At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem‑solving skills, committed to enhancing guest satisfaction and operational efficiency, join our team and be part of creating unforgettable experiences for our guests!

KEY SKILLS/RESPONSIBILITIES

Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay. Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures. Problem‑Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction. Communication Skills: Clearly convey information and resolve concerns from co‑workers and guests effectively. Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

EDUCATION & EXPERIENCE

5+ years of progressive experience in a hotel or related field with supervisory experience 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity. Valid driver's license from the applicable state. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short‑Term and Long‑Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

PROPERTY INFORMATION

We are a special property with an amazing team and are always looking for great individuals to join and grow with us. We are a full‑service Courtyard with 266 rooms, full F&B operations including banquets, a la carte breakfast and dinner, and a full bar. We are located in the heart of Los Angeles, just minutes from the beaches of Santa Monica and Venice, very close to Sofi Stadium, Kia Forum and Intuit Dome and a quick drive to many other key parts of beautiful Los Angeles. We celebrate our team and celebrate talent, with monthly catered parties, free breakfast on the weekends, discounted food from our restaurant, and opportunities to make additional money through upsell and employee recognition programs. We emphasize personality and passion over experience, so whether you are switching careers or starting anew, we are ready to train and support the right people to grow a career in hospitality. #J-18808-Ljbffr Aimbridge Hospitality