Business Operations & Strategy Associate

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JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.


Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide.


But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.


So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.


Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.


What you'll do:


At NinjaTrader, the Strategy and Business Operations team sits at the intersection of leadership, analysis, and execution. As a member of this team, you'll take on the company's highest-impact and most complex challenges, turning strategy into action, equipping leadership with the insights needed to make confident decisions, and building the operational foundation that allows every team to perform at its best.


In this role you will:

• Operate as an internal consultant within a core function, helping shape priorities and bring clarity to complex decisions
• Partner with senior leadership to develop and execute business unit strategies
• Build business cases to support investment decisions and key strategic initiatives
• Conduct in-depth quantitative and qualitative analyses to identify trends, risks, and growth opportunities
• Analyze customer behavior and business performance to generate actionable insights
• Define, track, and report on key business metrics and KPIs aligned to strategic goals
• Manage project timelines and milestones ensuring accountability across stakeholders
• Help streamline processes and improve how work gets done across the organization
• Build relationships across teams and act as a thought partner to business leaders
• Prepare executive-facing materials, including MBRs, QBRs, and strategic updates
• Communicate insights and recommendations clearly to drive decision-making
• Scale and maintain the AI repository (tools, use cases, best practices) to drive consistent adoption across the business
• Automate high-impact workflows to improve efficiency, reduce manual effort, and enhance decision-making
• Champion AI adoption by partnering with stakeholders to embed AI into core processes

What you'll need:

• 2-4 years of relevant experience in strategy consulting, corporate strategy, business operations, business intelligence, or similar roles
• High ownership, strong work ethic, with a bias toward action and execution
• Ability to operate independently and manage multiple workstreams
• Structured problem-solving skills; able to break down ambiguous problems into clear components
• Ability to synthesize complex data into clear insights and recommendations
• Experience in PMO / project management, managing cross-functional workstream
• Strong prioritization skills across multiple competing demands
• Advanced Excel / Google Sheets (modeling, pivots, lookups, scenario analysis)
• Ability to build financial models, forecasts, and business cases
• SQL and data visualization tools (Looker, Tableau, etc.) preferred; Python a plus
• Clear and concise written and verbal communication
• Strong PowerPoint / presentation skills to executive stakeholders
• Ability to build relationships and influence stakeholders across functions
• Experience defining, tracking, and improving key business metrics (e.g., acquisition, conversion, retention)
• Familiarity with growth funnels, experimentation, or performance optimization

Compensation:


The salary range for this role will be $100,000.00 - $120,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).


Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.


Location:


This role is based in Chicago, IL. We are not open to remote candidates for this role


Hybrid:


For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.