Remote Customer Service Team Lead - Part Time

Sedgwick

Remote job

Sedgwick is hiring a Remote Customer Service Team Lead to oversee housing operations and guide a team of agents on a part-time schedule. The role emphasizes frontline leadership, coaching, and real-time workflow management to ensure high-quality service for policyholders, hotels, and partners. Responsibilities include handling escalations, supervising inbound/outbound communications, and maintaining accurate claim documentation while optimizing staffing and performance metrics in a remote, #J-18808-Ljbffr Sedgwick

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Vacancy posted 5 days ago

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