Simulation Technician

Job Title

Conducts simulation-based education (SBE) by working with faculty and staff to implement curriculum for the training of various healthcare professionals in the St. Joseph Mercy Health System. Primarily responsible for the setup and teardown of SBE within the Simulation Center, clinical units and at our satellite locations throughout the region. Operates manikins, vital signs for Standardized Patients, and an audiovisual system for recording and/or streaming of video. Resolves issues related to complex audiovisual systems, computers and advanced human patient simulators. Requests, retrieves and operates clinical equipment required to conduct SBE.

Required Education, Experience and Certification/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Patient Care Technician, EMT, Paramedic, direct patient care or healthcare simulation experience preferred.

Required Skills and Abilities

• Ability to work at all satellite locations throughout the region as needed.
• Ability to problem solve and work collaboratively in a dynamic team setting where priorities are subject to change.
• Ability to provide and accept feedback related to team and individual performance.
• Ability to work independently with limited supervision.
• Ability to communicate effectively and professionally under pressure. Ability to work as part of an ad-hoc team.
• Willingness to be flexible in an environment subject to change. Ability to stand and walk 90% of the time.
• Ability to lift 30-45lbs multiple times a day without assistance.
• Ability to push, pull and lift equipment, stretchers, beds, and patient manikins.

Essential Functions and Responsibilities

• Conducts pre-simulation activities: Sets up and tests simulation, audiovisual and relevant medical equipment specified in the course materials, places props and assists with moulage. Briefs facilitators and learners, obtains consent to record, ensures all members are signed-in.
• Executes simulation-based education: Records/streams simulation-based education, operates simulated patient vitals, manipulates simulated vitals based on learner actions and facilitator input, assists facilitator in monitoring learner actions. Performs ad-hoc troubleshooting, offers advice for scenario interventions.
• Completes post-simulation activities: Collaborates with faculty about learner performance, assists facilitator with video debrief, participates in event debrief offering recommendations for improvement. Prepares lab for next scenario or event. Collects consents, sign-in sheet, and scenario paperwork.
• Collaborates with team to improve processes: Provides professional, timely feedback to team members including standardized patients, colleagues and management about opportunities to reduce cost, alternative education strategies and process improvement initiatives.
• Responsible for maintaining a clean and organized work environment, including but not limited to activities such as: cleaning tables, stocking gloves, paper towels, making beds, stocking linen, cleaning computer and clinical equipment.
• Participates in community outreach & tours: Assists with tours and demonstrations.
• Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
• Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
• Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH. Assumes responsibility for performance of job duties in the safest possible manner to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Other Functions and Responsibilities

Performs other duties as assigned.

This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American's with Disability Act, the Michigan Handicapper's Act, or SJMHS's Return to Work Program.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.