Director of Power Market Intelligence
Genscape, Inc.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world’s most influential energy producers, utilities companies, financial institutions and governments.Now, with the world’s energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That’s why we’ve redefined what’s possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence – whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive – we succeed togetherTrusting – we choose to trust each otherCustomer committed – we put customers at the heart of our decisionsFuture Focused – we accelerate changeCurious – we turn knowledge into actionAbout the roleWe are looking for a full-time Director, Power Market Intelligence, to lead Wood Mackenzie's power market advisory team in North America. The team delivers daily fundamental and price forecasts across all seven ISOs (ERCOT, PJM, MISO, SPP, CAISO, NYISO, and ISO-NE), supporting 100+ daily customer interactions with asset owners, traders, and energy retailers who make live market decisions every day.You will drive transformation across this team, raising the bar on output, driving automation that creates capacity for tailored customer advisory, and building greater trust and expertise among customer decision makers.This role reports to Wood Mackenzie Trading Analytics leadership.What makes this opportunity differentThe last decade has transformed the North American power market: demand growth is accelerating, price spreads are widening, and customers need deeper, more responsive intelligence to navigate the complexity. WoodMac's Market Intelligence team is already trusted by the traders, asset owners, IPPs, and utilities making those decisions every day. The person who joins to lead this team will blend technical knowledge of trading markets and workflows with team leadership to fulfill the mandate to raise the bar on the standard of what we deliver. This will mean working closely with the analyst team and also partnering with product development and data science to bring market expertise to new offerings.Core responsibilitiesStrengthening customer relationshipsOwn the quality of analyst output across the seven American ISOs, including accuracy of forecasts, depth of commentary, and responsiveness to customer questions and feedbackBe a trusted, approachable point of contact for key North American accounts, building relationships grounded in genuine market understanding and responsiveness.Work closely with Sales and Customer Success to understand what customers value most, and to ensure product and service improvements reflect those needs.Foster a personalized service culture where analysts know their accounts well, share insight proactively, and deliver analysis tailored to the specific context of each customer's portfolio, not just reportsShape the team to deliver better customer outcomesOwn the team evolution from a centralized, manually intensive operation to a customized advisory model, shaping the end state, sequencing the change, and driving progressDefine the automation agenda for the MI team, prioritizing workflows and partnering with analysts, data scientists, and engineering to actualize those investmentsWork with leadership to align our structure and talent strategy, then deliver the plan to improve our coverage of and responsiveness to customer needs.Develop and care for your peopleRecruit, develop, and retain senior market analysts across North America with a genuine commitment to understanding each person's goals and helping them build a career at Wood Mackenzie.Revise the career framework for the market intelligence team, considering customer needs for market specialism, analytical rigor, and relationship management, with consistent milestones, regular feedback, and genuine flexibility across different career tracks.Collaborate with HR on compensation, benchmarking and retention, helping to create conditions where people genuinely want to stay and grow.Contribute to strategy and directionMaintain a sharp view on customer needs, market dynamics, and the competitive landscape, and translate that into a clear plan for evolving WoodMackenzie’s analytical capabilities to strengthen customer relationshipsContribute to the Trading Analytics product strategy and roadmap, connecting the team's day-to-day market experience to longer-horizon product improvementsTravel across our customer footprint to work in-person with analyst teams and customers, staying genuinely connected to the people and markets the team servesOwn the team’s contributions to customer retention and satisfaction, working with product, sales, and customer success, and driving accountability across the team for high standards of serviceAbout youWe are looking for someone who is deeply knowledgeable about power markets with strong leadership instincts to build a team that others want to be a part of. What matters is that you set a high standard, build trust through active engagement and knowledge, and care about creating an environment where everyone on the team can do their best work.Experience and qualificationsWith one exception, these are guidelines, not hard gates. We are more interested in the quality of your experience and your genuine commitment to the people on this team than in ticking every box.Requirement: at least seven years of experience in North American power market analysis, forecasting, or trading, with expertise across multiple ISOs, including direct exposure to desk environments where analysts informed live market decisions. A thorough understanding of day-ahead, real-time, and congestion dynamics is also a must-haveAbout four years of experience leading a team of three or more analysts or researchers, with a record of helping people grow, not just delivering results through them.Experience collaborating directly with customers, including traders, asset owners, and retailers, as a trusted advisory voice, building relationships that go beyond report delivery.Familiarity with technology and tooling decisions, including forecasting methodologies and modeling platformsThe ability to engage in detail with product and engineering teams on automation priorities, understanding what to systematize, and whyExperience building or rebuilding analyst teams in fast paced environments, including defining capability frameworks, talent benchmarking and management, and creating retention strategiesSkills and attributesA thorough understanding of power market price forecasting and where Wood Mackenzie's approach creates the most value for the customers who rely on it daily.The ability to connect research quality to customer outcomes, understanding how analyst work translates into satisfaction, loyalty, and long-term partnerships.Effective communication and listening skills, with the ability to translate complex market dynamics clearly for customers, colleagues, and leadership, and to hear what is not being said as well as what is.Comfortable working through uncertainty and change collaboratively, bringing people with you rather than directing from the front.Genuinely committed to equity and inclusion, actively working to create a team where people of all backgrounds feel they belong, are valued, and can see a future at Wood Mackenzie.About Wood MackenzieWood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, our customers have relied on our data, analytics, and insights to inspire their most important decisions. Our teams span oil, gas and LNG, power and renewables, chemicals, metals and mining, working across nearly 80 countries to help the world navigate the energy transition.We are a hybrid working company. You will spend a minimum of two weeks per quarter across our North America customer footprint, with more flexibility in how and where you work day-to-day.Wood Mackenzie valuesInclusive: we succeed togetherTrusting: we choose to trust each otherCustomer committed: we put customers at the heart of our decisionsFuture focused: we accelerate changeCurious: we turn knowledge into actionEqual OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability or protected veteran status. You can find out more about your rights under the law at #J-18808-Ljbffr Genscape, Inc.
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