Senior Service Desk Lead — Drive IT Support Excellence
La28Careers
LA28 is seeking a Senior Manager, Service Desk in Downtown Los Angeles to lead a team of technology support professionals, ensuring high customer service levels. You will manage ticketing operations, prioritize tasks, and monitor performance to meet SLAs. The role involves developing best practices, conducting training, and collaborating with IT departments to address complex issues. You will drive continuous improvement and strategic IT service delivery initiatives. #J-18808-Ljbffr La28Careers
Vacancy posted 2 days ago
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