Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer
TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance. #J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Global Head of Customer Support - Remote, AI-Driven Scale in United States vacancy
- ...Job Description The Head of Global Application Support will build and lead a scalable, customer-focused support organization... ...automation, and AI-enabled support capabilities... ...-through. Data-driven and improvement-... ...open to discussing the remote, hybrid, or onsite work...Remote work
- ...a senior marketing leader to drive global strategy, demand generation, and executive... ...CEO to reposition Medidata as an AI-driven lifecycle platform and scale marketing across regions. The... ...position reports to the CEO, with a hybrid remote/in-office work model, and a focus on...Remote workWork at office
- ...seeking a Director of Product, Customer Care, to lead a cross-disciplinary team across AI-driven support, contact centers, and data... ...and finance to deliver superior global customer experiences. The role... ..., and a track record of scaling portfolios. #J-18808-Ljbffr...Suggested
- ...bring fast-paced, strategy-driven gameplay that keeps players... ...We are looking for a Head of Customer Support to join our team. You’ll be... ...for building and leading our global player support operations, ensuring... ...What You'll Do Build and scale a world-class customer...Suggested
- ...myGwork – the largest global platform for the... ...3,000 customers across 50 countries... ...students. Ellucian's AI-powered platform... ...system support to a technology-enabled, data-driven, and AI-informed... .... Lead large-scale transformation programs... ...Learning #LI-PB1 #LI-remote...Remote workFull timeRelocationFlexible hours
$289k
...products rooted in AI, automation, and intelligent customer experiences,... ...OpportunityLead Zendesk’s global customer support organization as we... ...production-scale evidence that informs... ...Collaborative: Makes data-driven decisions while... ...to work remotely for part of the week...Remote workFull time$189k - $259.35k
...Inclusion. We weave AI into the fabric... ...!This role is remote, but distance... ...close to our customers, and grow together... ...of the Global Technical Services... ...: Develop data-driven models to align... ...Product, Sales, and Support to eliminate... ...UAT) for large-scale system deployments...Remote workFull timeVisa sponsorshipWork visa- ...bottlenecks with AI-driven precision. Fresh off... ...Series C, we are scaling our infrastructure... ...resources to do it at a global scale. Why... ...we win and keep customers — and this leader... ...readiness, and deal support — so they can... ...paced, high-growth, remote-first environment....Remote workFull timeWork from homeRelocation
- ...: The Director, Global Client Services leads... ...reactive support toward a proactive,... ...engineering-led and data-driven operating model that... ...telemetry, automation, AI, and employee... ...including town halls, customer and product showcases... ...at enterprise scale. Experience leading...Hourly payFull timeWork at officeLocal areaWork from homeFlexible hours
- ...platform, security, and reliability. This remote-friendly role oversees a ~100-person team... ...commitments, and company direction. You will scale the org, build a hiring engine, and raise... ...while maintaining shipping cadence. An AI transformation across product and...Remote job
- ...seeks a Chief Marketing Officer to guide global marketing from a data/EDC to AI-powered lifecycle leader. You will drive GTM, events, customer advocacy and creative excellence across... ...high-performing global team in a hybrid NYC/remote setting. #J-18808-Ljbffr Jobleads-USRemote work
- ...organization across product design, research, design systems, content and localization, and AI-driven software delivery. You will drive a bold, user-centered vision and scale capabilities globally while coaching senior leaders to achieve more together. The role emphasizes AI...Remote job
- ...standards, and drive delivery for a large-scale, API-driven platform used globally to issue and verify digital... ...credentials. You’ll partner with Product, Customer Success, and external vendors,... ...onboarding and growth, and champion AI-assisted tooling while maintaining security...Remote job
- ...software team responsible for a large-scale, API-driven platform used globally to issue and verify digital... ...ensuring work meets quality standards and customer expectations. You'll guide... ...strong engineering practices in a remote setting. #J-18808-Ljbffr Jobleads...Remote job
- ...to‑end technical AR accounting across global balances. You will lead multi‑entity subledger... ..., and Finance Transformation teams to scale processes with AI-first automation. You will apply US... ...AFDA/CECL, and drive audits while supporting cross‑functional alignment and ERP...
- ...seeking a Senior Software Engineer for the Global Forwarding Technology team. You will... ...architecture, mentor engineers, and drive enterprise AI adoption. You will collaborate with... ...workflows, ensure reliability, and improve decision support in #J-18808-Ljbffr Jobleads-USRemote job
- ...design, meaning customers are never... ...real and costly: global merchants face... ...customers. As Spreedly scales, this role will... ...-facing role supporting primarily US... ...North Carolina for remote employees... ...Optimize — Workflow-driven routing and... ...creative use of AI—if you're someone...Remote workImmediate startWork from homeWorldwideFlexible hours
$201.6k - $288k
...Scout. We are a globally distributed, remote-first team building... ...delivered. As AI agents redefine software... ...most strategic customers, ensuring they... ...seamless, outcomes-driven customer... ...Engineering, and Support. Partner with... ...technical playbooks that scale customer success....Remote workFull timeWork from homeHome officeShift work- ...physics-based 3D simulation, and reward-driven AI, Worldscape enables organizations... ...Senior Director of IT & Customer Support to lead two critical functions as the company rapidly scales: enterprise Information Technology and global Customer Support. This leader will...Flexible hoursShift workNight shift
- ...Head of Customer Education Hi, I’m Casey, and I lead Customer... ...through both 1:1 and scaled experiences. And our Product... ...directly enough to support your team — whether... ...Manager Interview with Global Head of Customer... ...artificial intelligence-driven tools to assist our recruitment...Remote workFull timeWork at officeShift work
- ...new state of trust for global commerce and capital... ..., CA, but built as a remote-first company that... ...s team is inclusive, driven, humble and supportive. We are deliberate and... ...Product, Marketing, and Customer Success — to ensure a... ...life. Inclusive - Scale the best ideas with inclusive...Remote workLocal areaWork from homeWorldwideFlexible hoursShift work
- ...aim high, put the customer first, transform and... ...our teams. We are a global company with over 1... ...might accommodate remote work for the high-caliber... ...Nvideia or OpenAIs AI compute expansion... ...(TPU/GPU cluster scale, deployment density... ...: Highly self-driven with the ability to...Remote workContract workWork at officeLocal areaWork from home
- Tin Can is recruiting a Director of Customer Experience to lead the growth of a world-class, global CX operation. You will own the end-to-end... ...order through activation and ongoing support, building the systems and teams that scale with international expansion. You’ll work...
- ...provides a data and AI platform that... ...manage costs and scale efficiently for a... ...Serving more than 1,500 customers globally and as the leading... ...community, EDB supports major government organizations... .... EDB's data-driven solutions enable... ...requesting payment of a fee. #LI-RemoteRemote work
- ...every day. Our Support team plays a critical... ...and helps customers get more from our... ...products. As Head of Support, you will own our global support strategy... ...quality programs at scale. Manage... ...Experience using AI and building content... ...diverse team of driven individuals who...Full timeWork experience placementLocal area
- ...optimize telemetry at scale. Built on open... ...Cloud brings AI to... ...their ambitions. Customers, including Anthropic... ...We are a 100% remote company with team... ...source legacy, a global collaborative... ...an innovation-driven environment where... ...operations, and supporting key strategic...Remote workFull time
- ...the experience our customers have when they need help. Support is where laundromat... ...moment end to end. As we scale across both Cents... ...collaborative, data-driven, and constantly looking... ...and Fridays are remote, giving you dedicated... ...offshore leverage, AI-assisted deflection,...Remote workWork at officeLocal areaWork from homeDay shift3 days per week
- ...Managing Director, the Head of Customer Adoption leads the... ...and approx. 12 supporting roles, the Head of... ...machine learning-driven insights provided... ...DesirableExperience leveraging AI and machine... ...Contribution & Remote Working Furniture:... ...benefit from our global offering,...Remote workWork at office
$184k - $287.5k
...Senior Global Account ManagerNVIDIA has been transforming... ...unlimited potential of AI to define the next era... ...immersed in a diverse, supportive environment where... ...dream job? If you are driven and passionate about working... ...record building and scaling developer communities and...Worldwide$130k - $150k
...building lasting customer relationships?... ...with global teams. Who We... ...SafeBreach Helm AI infrastructure... ..., intelligence-driven exposure management... ...—safely and at scale. We are a team... ...career Fully remote work and flexible... ...Engineering, Sales, and Support teams to...Remote workCasual workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Head of Customer Support - Remote, AI-Driven Scale. Be the first to apply!
Related searches
- director of customer support United States
- director of student support services United States
- director of support services United States
- director of support United States
- customer United States
- customer engineer United States
- customer retention United States
- customer satisfaction United States
- verizon customer United States
- amazon customer United States




