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Global Head of Customer Support - Remote, AI-Driven Scale

TeamViewer

TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance. #J-18808-Ljbffr

Vacancy posted 2 days ago
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