Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer
TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency. Candidates should have 10–15 years of experience in customer support within SaaS, along with a proven success record. The company offers remote work options, competitive compensation, and comprehensive health insurance. #J-18808-Ljbffr
- TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi... ...operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible...Remote jobWorldwideFlexible hours
- Vehlo is seeking a Director of Customer Support in Troy, MI to own the end-... ..., and drive a metrics-driven culture while leveraging AI to augment human agents. The... ...tools, and a track record of scaling teams in a high-growth SaaS environment. Remote/hybrid options may be...Remote work
$253k - $336k
...Lattice OS, an AI-powered... ...to enable our Customers’ ongoing Mission... ...Anduril. This team supports the Business... ...for a Head of Customer Support... ...effort to scale and formalize... ...technologies globally. This role... ...management platforms, remote... ...implement data-driven improvements....Remote workFull timeContract workWork experience placementImmediate start$10 per hour
...mobility. At Vay, customers tap a button... ...our world-first Remote Driving... ...Las Vegas and scaling fast, powered by... ...awesomeCustomer Support at Vay is not a... ...the business.The Head of Customer Support... ...Support is an AI-first operator... ...portals, and AI-driven support.Continuously...Remote workLive inFlexible hours- ...a senior marketing leader to drive global strategy, demand generation, and executive... ...CEO to reposition Medidata as an AI-driven lifecycle platform and scale marketing across regions. The... ...position reports to the CEO, with a hybrid remote/in-office work model, and a focus on...Remote workWork at office
- Asana, a leading platform for human + AI collaboration, seeks a data-driven Head of Global SEO/AEO to own worldwide organic... ...strategy and execution. You will scale SEO and AEO into high-performing... ...Mondays, Tuesdays and Thursdays; optional remote on #J-18808-Ljbffr DoistRemote workWork at officeWorldwide
- Moxie is building a full-scope customer support organization—AI self-service, frontline reps, and embedded experts—unified under one standard. This... ...Engineering, Marketing, and Sales to align with company priorities in a remote-first environment. #J-18808-Ljbffr Moxie Inc.Remote work
- ...are hiring our first Head of Customer Support. This is a true builder... ...customer inquiries Hire and scale the support team... ...Build a world‑class, AI‑first support organization... ...Implement AI‑driven ticket triage Deploy... ...implementation experience Remote team management experience...Remote workFlexible hours
- Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support... ...and training a team, managing escalations, and integrating AI into support workflows. The ideal candidate has extensive...
$223.2k - $262.4k
...their goals. Our Customer Experience... ...leader for the Head of Digital & Scaled Customer Success... ..., data-driven programs to retain... ...either be fully remote depending on... ...coverage. Build AI-powered... ...packages that support our employees... ...every one of our global team members can...Remote workLive inWork at officeLocal areaWork from homeWorldwideShift work$120k - $180k
...from increasingly sophisticated cyber and AI-driven threats, securing their AI... ...innovation meets real-world impact. You'll help customers across industries operate with confidence... ...forefront of AI-driven security on a global scale, this is the place to do it. We're expanding...Remote workTemporary workImmediate startWorldwide- ...gets done. Our AI-native document... ...unique metadata-driven architecture,... ...and apply AI at scale. The result is... ...for over 6,000 customers in 100+ countries... ..., persuasive remote/onsite meetings... ...expansion Be part of a global technology... ...relocation support for this position...Remote workWork experience placementWork at officeRelocation package
- Qualia, based in Austin with remote possibilities, seeks a Senior SDET to design and scale test infrastructure for AI-driven products. You will own automated testing strategies, build robust tooling, and mentor engineers while collaborating with the reliability-focused...Remote work
- ...focused leader to build and drive our global People function. You will... ...organizational design as LeanData scales from $50M to $100M+, including a strong emphasis on AI-enabled people practices. You... ...across a hybrid workforce, including remote #J-18808-Ljbffr LeanData Inc.Remote work
- ...to take ownership of recurring financial tasks and enterprise paperwork, while scaling in-house tooling. This role prioritizes execution, accuracy, and reliability in a fully remote, globally distributed setup. You will manage money flows, compliance timelines, and...Remote work
- MLabs is seeking an ambitious, hands-on Head of Claims to redesign and scale its global claims function. This role blends operational, technical, and strategic leadership to treat claims as a product and drive AI-enabled improvements across auto, property, travel, renters...Remote job
- Asana is seeking a data-driven Head of Global SEO/AEO to own our worldwide organic growth strategy and execution. You will scale SEO and AEO into high-performing acquisition channels, driving... ...Thu; some WFH on Wed. You'll drive the AI-mediated discovery agenda and report to...Work at officeWork from homeWorldwide
- ...is seeking a General Manager of Global Operations to lead a large, distributed customer-support network across markets and time... ..., drive an operating model that scales with growth, and partner closely... ...support into a revenue- and retention-driven function while aggressively...
- Scale Media is seeking a Senior Director of Growth to lead paid acquisition strategies across their DTC wellness brands. In this remote role, you'll focus on performance, improve acquisition economics, and partner with teams to modernize growth workflows. Ideal candidates...Remote jobWork from home
- Interparfums USA, LLC seeks a Director, Global Sales Administration to lead global... ...The role includes driving technology, AI, and data-driven insights for strategic decisions. The position... ...team development in a hybrid in-office/remote model. #J-18808-Ljbffr Interparfums,...Remote workWork at office
- ...workplace to be more rewarding, supportive, and fun for everyone. As... ...partner with them. As we scale globally and bring AI capabilities deeper into... ...never detracts from the customer experience or satisfaction... ...toward high-value, judgment-driven customer interactions.Re-...Local areaWorldwideShift work
$224k - $356.5k
As a Global Account Manager, Developer Relations... ..., and pipelines. Support Microsoft in... ...and optimization, AI/ML/agentic software... ...market with strategic customers and/or ISV... ...history of building and scaling developer... ...Santa Clara; US, Remote; US, WA, Redmond;...Remote workFull timeShift work- ...that make BDA the top global Merchandise Agency to work for. Global IT Support Manager - IT Operations... ...Zero-Touch Operations | AI-Driven Experience | Digital Workplace... ...as four weeks of flex remote-time. Role Overview:... ..., partnership, and customer care come together. For...Remote workSummer workLocal areaWorldwideFlexible hours
- ...infrastructure, and global asset conversion... ...operations support under our customers’ licenses. Overview... ...re looking for a Head of Customer Support... ...strategy, and AI‑powered tooling.... ...leader is that the scale and complexity of... ...candidates working remotely throughout the US...Remote workLocal areaFlexible hours
$99k - $109.5k
...About the RoleOur Customer Success Manager, Scaled & Digital plays a... ...proactive, data-driven engagement, and owning... ....Location:Remote -Boston, MA, Chicago... ...benefits that support personal well-being... ...artificial intelligence (AI) to efficiently... ..., is a leading global provider of real...Remote workFull timeLocal area- Anduril Industries in Costa Mesa, California is seeking a Head of Customer Support to lead customer support operations across various business... ...In this role, you will build and manage a high-performing global support organization and implement support strategies designed...
$320k - $365k
...authority and AI visibility, so... ...million users- from scaling startups to... ...with deals with global giants like JP... ...results for our customers. Joining The Sales... ..., integration support, and ongoing... ...Ambitious & Conviction-Driven - sets bold... ...(including US Remote) The annual...Remote workTemporary workLocal areaFlexible hours- Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations... ...will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The...
$165k - $199k
...security platform, trusted by global enterprises like... ...is secured. With AI driving rapid SaaS growth... ...ahead, Obsidian is scaling rapidly toward long-term... ...rethinking how technical support is delivered. We are not... ...the majority of customer issues through automated...Remote jobFull timeWork from homeFlexible hours- Sierra, a human-centered AI platform company headquartered in San Francisco, is seeking... ...manage the end-to-end accounting close across global entities. You will own balance sheet... ...review expenses, and drive automation to scale the finance function. You will lead audits...
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