Medical Assistant

Responsibilities

• Complete patient vital signs, TB testing, and blood draws.
• Facilitate timely and efficient patient flow for the duration of their visit.
• Perform administrative duties to support patient flow as assigned.
• Prepare specimens for shipping.
• Maintain appropriate inventory of laboratory supplies and a sanitary, organized work environment.
• Provide input on overall treatment philosophy, treatment services, and patient care.
• Communicate with various teams regarding patient appointments.
• Attend required meetings/huddles and collaboration within center team.
• Consult team members on lab testing, results, and patient issues.
• Ensure timely and accurate collection of laboratory specimens consistent with federal and state regulations.
• Timely review, posting, and dissemination of laboratory results.
• Complete timely and comprehensive documentation into the Electronic Medical Records (EMR).
• Maintain new and existing patient accounts, including insurance and billing information.

Requirements

• 2+ years of prior medical assistant experience preferred.
• High School Diploma or equivalent.
• Excellent verbal and written communication skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients.
• Competent at working with a diverse population of colleagues and patients.
• Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency.
• Team-player, able to work collaboratively in a multidisciplinary healthcare environment.
• Adaptable and agile within a dynamic work environment.
• Technologically capable, comfortable operating in multiple systems for communication and documentation purposes.
• Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred.
• Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Familiarity with HIPAA and 42-CFR Part 2 desired.
• Prior experience with harm reduction a plus.

Hard Skills

• patient vital signs
• TB testing
• blood draws
• laboratory specimen collection
• documentation in Electronic Medical Records (EMR)
• insurance and billing management
• laboratory results dissemination

Soft Skills

• verbal communication
• written communication
• empathy
• problem solving
• collaboration
• adaptability
• urgency