Customer Care Associate
$20 - $26 per hourPlatinum Coastal Group Inc
The opportunity: This entry-level role provides responsive customer assistance while creating a friendly and professional in-person experience.
IN-PERSON • PEOPLE-FACING • ON-SITE
This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.
A typical day may include:
1. Listen to customer needs and questions
2. Provide clear information and routine solutions
3. Coordinate complex requests with appropriate teams
4. Document feedback and follow-up
Candidate profile: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.
Vacancy posted 1 day ago
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