Call Center Agent

Ultimate Auto Glass and Electronics

United States

Key Responsibilities

Answer incoming calls, SMS, and emails in a professional and timely manner
Schedule and dispatch appointments accurately
Provide quotes and process invoices with accuracy
Use 8x8 system to provide status updates and create service requests
Escalate customer concerns or complex issues when necessary
Maintain accurate records and customer information
Deliver a high level of customer service at all times

Qualifications

Previous customer service experience required
Call center experience preferred
Auto industry experience is a plus
Understanding of the collision industry is highly preferred
Strong phone presence (inbound and outbound calls)
Comfortable using Windows-based systems

Skills & Abilities

Basic computer skills
Basic to intermediate Microsoft Excel skills
Proficiency in Microsoft Office
Experience with Microsoft Teams
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment

What We're Looking For

High level of integrity and accountability
Strong team player with a positive attitude
Customer-first mindset
Willingness to learn and bring new ideas

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Call Center Agent in United States vacancy

Call Center Agent
...opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a Mid-Shift, 2nd,... ...according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts...
Suggested
Full time
Temporary work
Work experience placement
Immediate start
Shift work
Night shift
Afternoon shift
Securitas Technology
Honolulu, HI
20 hours ago
Communications Operator - Communications
...Description Summary: Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments Responsibilities: Greets...
Suggested
Daily paid
Relief
Christus Health
Shreveport, LA
2 hours ago
Pharmacy Call Center Agent- Relief - Full Time
$18.47 - $22.62 per hour
...Join our team as a Relief Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest...
Suggested
Full time
Work at office
Yakima Valley Farm Workers Clinic
Selah, WA
6 days ago
Call Center Agent I
...Services (ICHS) is a nationally-recognized federally qualified health center, and for over 50 years ICHS has provided culturally and... ...Summary This position is responsible for answering patient calls regarding appointments, acting as a liaison for patients and ICHS...
Suggested
Work at office
International Community Health Services
Seattle, WA
1 day ago
Call center agents
$17 per hour
...TX 75234. The ideal candidate will have strong communication skills and be comfortable conducting online research and making phone calls to state and county tax agencies. No prior tax experience is required - full training will be provided. Key Responsibilities •...
Suggested
Temporary work
Work at office
Remote work
Apptad
Farmers Branch, TX
5 days ago
Call Center Agent
...Overview It is the responsibility of the Guest Services Call Center Agent to assist/process any and all guest communicated needs, with the goal of exceeding the guest expectations. This position must also exhibit a high level of professional and personalized guest...
Landry's
Las Vegas, NV
4 days ago
Call Center Agent
...enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries... ...services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys...
Full time
Temporary work
Part time
Work experience placement
Casual work
Work at office
Local area
Remote work
Shift work
MCI Careers
Pembroke, GA
3 days ago
Call Center Agent
...About the job Call Center Agent About Us Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset. Job Summary We are seeking...
Zolidco
Los Angeles, CA
4 days ago
Call Center Agent
.... Organized and dependable. Enjoys working with people. If you enjoy being the first friendly face, apply today! Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you’ll...
Full time
Entertainment Travel Associates
Lawrence, MA
4 days ago
Call Center Agent
...About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated...
For contractors
Flexible hours
Shift work
Afternoon shift
Confident Staff Solutions
Macon, GA
2 days ago
Call Center Agent TPV
$12.75 per hour
...Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a... ...Experience: Handle a variety of inbound customer service calls, efficiently building rapport with customers through empathy, active...
Full time
Part time
Work at office
Remote work
Home office
Flexible hours
Shift work
Afternoon shift
AnswerNet
United States
4 days ago
Call Center Agents
...We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Job Description Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out...
Full time
Work at office
Remote work
Jobs for Humanity
Athens, GA
4 days ago
Call Center Agent
$34k - $39k
...Call Center Agent At Catch Vibe Voice, we believe every conversation is an opportunity to create a positive and lasting impression. We are a growing, people-focused company committed to delivering professional communication and exceptional customer experiences. Our...
Full time
Catch Vibe Voice
Miami, FL
4 days ago
Call Center Agent
...Bold. Purpose‑Driven. Heart‑Led. Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all! What this means FOR YOU: ~ PTO accrual that starts on Day ONE ~8 Observed Holidays ~ Comprehensive...
Temporary work
LBU Community Clinic
Dallas, TX
2 days ago
Call Center Agent
...Call Center Representative Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center, a 188-bed, DNV-accredited hospital in downtown Nashua...
Full time
Temporary work
Part time
Local area
Shift work
Aya Healthcare
Nashua, NH
3 days ago
Call Center Agents
$17 per hour
...Call Center Agents - Twinsburg, Ohio CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $17 HOURLY, PTO & BENEFITS - FULL TIME POSITION FULL TIME MORNINGS & WEEKEND POSITIONS STARTING: $17 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing...
Hourly pay
Full time
Work at office
Immediate start
Remote work
Monday to Friday
Weekend work
Day shift
Great Day Improvements
Twinsburg, OH
5 days ago
Call Center Agent
...Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO...
Full time
Temporary work
Part time
Casual work
Work at office
Local area
Remote work
Flexible hours
General Call Center | Full-Time
Dallas, TX
2 days ago
Call center agents
...Job Title: Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday. The candidate must have call...
Contract work
Temporary work
Seasonal work
Monday to Friday
Shift work
Apptad
Augusta, GA
4 days ago
Call Center Agent
...offices across Southern California, our mission is to make dental visits fun, friendly, and easy to schedule. We're looking for a Call Center Agent who shares our passion for excellent customer service and enjoys helping families every day. Job Overview ‍ As a Call...
Work at office
Children's Happy Teeth & Happy Braces
La Mirada, CA
5 days ago
BDC Call Center Agent
...service department to ensure that all customer needs are met in a timely and efficient manner. Our coordinators handle many types of calls, must be efficient, must be able to multi-task with various programs, have excellent customer service skills, and be able to speak...
Full time
Work at office
Immediate start
Monday to Friday
Shift work
Gilchrist Automotive
Weatherford, TX
5 days ago
Call Center Agent-Outbound
$14 per hour
...Call Center Agent- Outbound Hours: Vary Monday through Friday Salary: $14.00 Hourly Benefits available after 60 Days for Full-Time Employees About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet...
Hourly pay
Full time
Remote work
Monday to Friday
AnswerNet
United States
1 day ago
Call Center Agent
...Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category – Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon candidate's ability to meet qualifications at the best value. Rate will...
Temporary work
Work at office
Shift work
ClifyX
Raleigh, NC
4 days ago
Call Center Reservation Agent
$15.44 per hour
...how do we ensure that our guests receive the information they need to fully enjoy their gaming experience? As a Reservation Agent in our call center, you will answer both internal and external phone calls responding to all guest inquires and team member questions. You...
Hourly pay
Work at office
Shift work
Night shift
Weekend work
Early shift
Potawatomi Casino Hotel
Milwaukee, WI
3 days ago
Call Center Agent
$17.5 - $19.5 per hour
...Call Center Account Advisor Vervent is looking for people with six (6) months of collection/customer service experience in a call center environment! Location: Vervent – 2700 S Lorraine Place, Sioux Falls, SD 57106 Start date: September 21, 2026 Pay: $17.50...
Hourly pay
Work at office
Vervent
Sioux Falls, SD
4 days ago
Call Center Agent
...Call Center Receptionist Pinnacle GI Partners values the satisfaction of our employees as the cornerstone of our success. We are actively... ...Receptionists for our Rochester Hills, MI office. The Call Center Agent will handle incoming calls, directing them to the appropriate...
Work at office
Pinnacle GI Partners
Rochester Hills, MI
4 days ago
Call Center Agent
...Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office. Day and Night Shifts Available. About Us: TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader...
Work at office
Flexible hours
Night shift
Day shift
Tele Specialists
Fort Myers, FL
1 day ago
Call Center Agents (Bethesda,MD)
...Ivyhill is currently seeking to hire full-time Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management. Qualified...
Full time
Contract work
Temporary work
Currently hiring
Work at office
Local area
Immediate start
Monday to Friday
Shift work
Ivyhill Technologies
Bethesda, MD
5 days ago
Call Center Agent
...engage your audience, and achieve success that lasts. Job Description Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries. Key Responsibilities: Answer...
Full time
Alphabe Insight Inc
Birmingham, AL
5 days ago
Call Center Agent
...Job Full Description A busy call center is in need of Call Center Reps - Work Remotely Job Title: Healthcare Call Center Representative (Non Clinical) Read Before Applying -this role has set schedules, training requirements, and home office standards....
Weekly pay
Full time
Work at office
Remote work
Work from home
Home office
Monday to Friday
Express Employment Professionals Defunct
Boise, ID
3 days ago
Tier 1 Call Center Agent
$25 per hour
...Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities: Handles inbound and outbound customer contact including but not limited to voice, emails...
Immediate start
MAXIMUS
San Antonio, TX
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!