Senior Director: Diptyque Retail East Coast

Senior Director: Diptyque Retail East Coast

New York, NY Start Date07/22/2026

Full-Time

Diptyque Paris is hiring a Senior Director for Retail East Coast in New York. The role leads a regional retail portfolio that spans Eastern and Central United States and Canada, with responsibility for sales growth, profitability, store productivity, and client experience. It suits a retail leader who can coach area managers, align field execution with brand standards, and work across finance, marketing, training, and operations.

• Senior director role for retail performance across the East Coast
• Location: New York, NY
• Employment type: Full-time
• Compensation: Base salary plus bonus and benefits, no exact amount listed

What The Role Covers

This position oversees business performance across a luxury fragrance retail network. The work centers on regional strategy, store productivity, clienteling, merchandising productivity, and operational standards. It also includes partnership with finance on budgets and forecasting, plus support for new store openings and market-level performance plans.

Diptyque's retail business places strong weight on boutique standards and the in-store experience. The leader in this role is expected to develop future leaders, keep area managers accountable for results, and translate company priorities into clear field execution. The scope stretches beyond one store and into the wider retail system that carries the brand through the East Coast market.

Responsibilities include analysis of sales trends, labor, inventory, and expenses, along with competitive review and action planning. The job also calls for compliance oversight, visual presentation standards, and cross-functional work with HR, Marketing, Sales Excellence, Training, Finance, and Operations. The posting names 8 to 10 years of multi-unit retail leadership experience as the core background, with luxury or premium retail experience preferred.

Luxury fragrance retail depends on consistent service, disciplined stock flow, and strong client development. A senior director in this space needs to balance brand presentation with hard operating numbers, especially when stores sit inside a high-expectation market like New York. The role points to a leader who can move between field coaching and executive reporting without losing either side of the work.

It also fits someone who understands how premium retail teams use CRM, clienteling, and merchandising to protect loyalty. The job has a large geographic span and requires travel, so the pace will suit a manager who already handles dispersed teams and changing store conditions. Diptyque names the position as NYC-based, which keeps the work close to the core luxury retail market while reaching far beyond it.