Carrier Account Manager

Carrier Account Manager

Remote | Full-Time

$45-55k base salary + commission

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

1–2 years of freight brokerage experience preferred, ideally in a carrier-facing role.

Fello Logistics is a fast-growing, people-first freight brokerage specializing in open-deck, flatbed, heavy-haul, and other challenging freight. We're looking for someone early in their brokerage career who enjoys working with carriers, solving problems, and keeping freight moving.

We're growing, but we're still small enough for your ideas, contributions, and results to be noticed. You'll work closely with our sales and operations teams, have direct access to leadership, and get the support to keep developing your skills.

This is a carrier-focused role. You'll source and book carriers, negotiate rates, manage shipments, and communicate with the team when plans change. We move quickly, take ownership of our work, and care about doing right by both our customers and carriers.

Compensation

• Base salary: $45,000–$55,000, based on relevant freight brokerage experience and carrier management skills
• Commission: 3-6% of gross profit on loads you cover, in accordance with our commission plan
• Opportunity to grow your earnings as you develop your carrier relationships and take on more freight

Benefits and Perks

• Fully remote work environment
• Monthly health insurance reimbursement through an employer-funded ICHRA
• Paid time off, sick time, and paid holidays
• SIMPLE IRA with a 3% company match after one year of employment
• Hands-on training and professional development
• Meaningful advancement opportunities within a growing company

What You'll Do

• Source, vet, and book reliable carriers for customer shipments.
• Negotiate carrier rates while balancing service, capacity, and margins.
• Manage loads from pickup through delivery, including tracking and timely updates.
• Build relationships with carriers and develop a dependable network for the freight we move.
• Respond quickly when issues arise and work with the team to find solutions.
• Keep load details, carrier information, and communication accurate in our TMS.
• Partner with sales and operations to deliver the service we've promised our customers.

Who Does Well Here

• You have 1–2 years of freight brokerage experience and want to keep growing in a carrier-focused role.
• You're comfortable calling carriers, negotiating rates, and managing multiple priorities.
• You pay attention to the details and follow through on your commitments.
• You stay calm and resourceful when a load doesn't go according to plan.
• You communicate clearly and keep the right people informed.
• You take ownership of your work, but you know the team wins together.
• You're coachable and willing to learn from feedback.
• You have the discipline and self-motivation needed to succeed in a fully remote environment.
• You align with Fello's core values and take pride in delivering great service.

How We Operate

Our core values aren't just words on a wall. They shape how we hire, make decisions, serve customers, and work together:

1. WOW with Service
2. Do the Right Thing
3. Own It
4. Be Humble and Keep Growing
5. Do Whatever It Takes
6. Find the Win-Win

If these values sound like the kind of environment you want to be part of, we'd love to hear from you!

How to Apply

Email your resume to and include a brief write-up explaining why you think you'd be a great fit for this role. xhyhwjd

We'd especially like to hear about your experience working with carriers, covering loads, or solving a shipment challenge.