Shipping Logistics Lead

Job Description

Job Description

Our faster-and-better-for-less approach along with our win/win culture and our strategic supply chain advantages make CultureSpace the office furniture provider of choice for companies all over Texas and North America. Whether it is 10 offices or 10,000 offices, our commitment is to provide complete satisfaction. Our only goal is to help our customers choose the very best office furniture for their brand, budget, and culture.

Our team is made up of ambitious, forward-thinking people who believe in the company goals and culture. We seek first to understand before being understood, and always support our team members. We are all actively engaged in the success of our business with an unrivaled commitment to excellence in everything we do. We are a continuously learning company with lots of opportunities for growth. If you feel you would be a great fit, we'd love to talk!

Our team is made up of ambitious, forward-thinking people who embody the following core values:

• Strong Work Ethic
• Loyalty
• A Positive Attitude
• Humility
• Be A Team Player

What's the role?

Warehouse Shipping Logistics Lead

• Serve as the primary communication liaison between Project Logistics Coordinator, Shipping/Receiving, Project Management, Installation, Procurement/Purchasing, and Inventory teams for CultureSpace—proactively surfacing issues, delays, and resolution plans
• Ensure all CultureSpace-related electronic communications sent to the Shipping and Receiving Department are acknowledged and responded to within the same business day
• Notify Project Management of any delayed, incomplete, or at-risk shipments with clear written status updates and expected resolution timelines
• Communicate scheduling concerns and priority order conflicts to PM teams, providing a proposed resolution with each escalation
• Report all incoming product discrepancies to Project Logistics Coordinator, Procurement/Purchasing and Project Management in writing, documenting root cause and corrective action
• Coordinate with Procurement/Purchasing on all incoming shipments to confirm back-order fulfillment timelines and communicate updates to downstream teams
• Coordinate with the Warehouse Operations Manager to provide an ongoing forecast of orders versus associate capacity, updating the Shipping Board with daily targets and communicating variances in real time
• Actively suggest and communicate continuous process improvement plans to leadership, including written proposals and supporting data
• Deliver all interdepartmental mail and ensure time-sensitive documents reach required personnel promptly
• Ensure all BOLs are completed and attached to the correct shipments for all LTL/FTL movements prior to carrier loading
• Create warehouse shipments 72 hours prior to shipment date; ensure all orders are complete for the day
• Consolidate shipments using Project Pulse and other systems to reduce cost and maximize carrier efficiency
• Supervise all outgoing orders to confirm packing is complete in accordance with company SOP
• Coordinate with all teams to ensure orders are fulfilled prior to shipping or installation deadlines
• Review all on-time, in-full discrepancies and provide documented feedback to improve company KPIs
• Return all damaged product to inventory, including mispacked items and SROs, with proper documentation
• Ensure all CultureSpace shipping documentation is organized, filed, and accessible
• Create and maintain a recurring report on shipments, costs, and timelines—distributing summaries to relevant stakeholders on a scheduled cadence
• Provide front-line support to shipping team members, reviewing performance and communicating concerns or areas for improvement clearly and constructively
• Oversee warehouse 6S and LEAN methodology efforts, communicating progress and accountability to team members and management
• Serve as the go-to point of contact for all areas of the organization in the absence of the Warehouse Operations Manager
• Assist with technology issues and first-line troubleshooting for shipping associates (computers, printers, scanners), escalating with written detail when unresolved
• Provide support and resource allocation for CultureSpace orders, acting as backup when needed
• Coordinate waste disposal resources and general warehouse support logistics
• Perform any additional projects as directed by management

What you need:

• 5+ years of shipping, logistics, or distribution experience required
• High school diploma or GED equivalent required
• Demonstrated experience coordinating communication across multiple departments or teams
• Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)—with emphasis on Teams for cross-departmental communication
• Experience with Business Central (BC) or comparable WMS/ERP system
• Advanced knowledge of warehouse machinery and equipment including forklifts, reach trucks, and pallet jacks
• Valid Driver’s License and clean driving record
• Supervisory experience required

All offers of employment are contingent upon the successful completion of a background check and drug screening.

Based out of our San Antonio, Texas

Monday-Friday 6:00am - 3:00pm

Status: Full Time

EEO Information

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.