UX Designer
Conch Technologies Inc
Greetings,
UX Designer | Remote
6+ Month Contract Duration
Required Qualifications
* 7+ years of relevant enterprise delivery experience, including senior-level ownership of complex workstreams, mentoring, and delivery quality
* Senior enterprise UX experience with a portfolio demonstrating research, complex workflow design, prototyping, and usability validation
* Experience designing for Salesforce Lightning, OmniStudio and OmniScript, CRM, contact-center, or comparable enterprise applications
* Working knowledge of Energy & Utilities Cloud and the Clean Energy Module sufficient to shape utility customer and employee experiences
* Strong proficiency with Figma or comparable tools , Salesforce Lightning Design System, service design, responsive design, and WCAG accessibility
* Strong facilitation and communication skills with the ability to explain design rationale and influence business and technical decisions
* Experience working in Agile or iterative delivery environments with cross-functional onshore and offshore teams
* Strong verbal and written communication skills, including the ability to explain decisions, document risks and dependencies, and collaborate directly with business and technology stakeholders
* Experience using enterprise-approved AI-assisted tools where appropriate, with independent validation of outputs
Preferred Qualifications:
* Utility, clean-energy program, customer-service, or regulated-industry design experience
* Experience with journey mapping, service design, or enterprise design systems
* Salesforce, accessibility, or human-centered design credentials
Thanks & Regards,
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